Data Center Operations Support Engineer

EIRE Systems delivers on-site Data Center operations management services on behalf of our client a leading financial institution.

The teams perform a mix of project-driven activities for new equipment installs and decommissioning plus BAU operations support for change requests and day-to-day support for all activities inside the data centers.

The team is comprised of a variety of nationalities operating in a Japanese English bilingual environment.

Applicants should have a working knowledge of the day-to-day operations procedures for management of an enterprise data center. Basic technical understanding of the various physical elements of an enterprise data center (e.g. cabling network/server hardware power cooling capacity metrics) is highly desirable.

Job Description:

The Data Center Support personnel will work as a member of a team to provide the following on-site services to the client:

• Install test and maintain a wide range of IT communication infrastructures and cabling within Data Centers and Telco exchanges
• Maintain all Data Center standards procedures health and safety and day to day infrastructure performance issues
• Track job tickets and agree on implementation with the Planning and Logistic specialists
• Providing daily audits and reporting about the performance level of services
• Travel to other remote data center sites for smart-hands support
• Hardware hands on support of Dell Cisco Arista devices
• Other related tasks that may be requested

Required Skills / Experience:

• 2 plusyears of experience working in an enterprise datacenter environment
• Fluent/ Native Japaneseand business level English
• Experience or basic understanding of change management
• Robust Team Player exposed to a multi-cultural environment
• Mature and independent with excellent communication skills
• Detail focused when completing records tickets and supporting documentation
• Ability to lift IT equipment weighing more than 10kg

Other Value-add Qualifications:

• Hands-on experience with hardware platforms (i.e. Dell HP)
• Networking certifications (CCENT Network)
• Linux experience
• Good level of understanding about ITIL framework
• Basic understanding of Data Center facilities
• Exposure or ability to developing and documenting operational processes
• Proficiency in handling complex IT-related projects: from writing a proposal initiating & planning projects to executing monitoring/controlling projects until and including project closure.