Active Directory Engineer
Job Summary
- Support the Active Directory environment on-premises and in the Cloud (Microsoft 365).
- Manage problem resolution to satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes via the ticketing system.
- Familiar with application monitoring tools reviewing log files and be available on occasion for off-hours emergency support for critical applications.
- Support Single Sign-On using Active Directory Federation Services with Multi-Factor Authentication.
- Ensure that performance meets or exceeds defined Service Level Agreements.
- Perform migrations and deployments related to the building upgrade and maintenance of MS Exchange.
- Monthly audits on the Active Directory environment to reconcile users.
- Consult with Integrated Product Teams (IPT) and product owners to establish better process flow to mitigate incidents/tasks.
- Troubleshoot active sync issues with mobile devices.
- Troubleshoot issues with Microsoft 365 Teams.
- Create security and distribution groups in Active Directory.
- Update contribute and maintain local SharePoint team sites as procedures/documentation change.
- Follow user guides and instructional documents for end-users.
- In charge of onboarding/offboarding users.
- Assigned group- and file-level permissions in Active Directory.
- Train local support team members Relationship Managers and Data Analysts on incident origination processes and modifications implemented within the ticketing system.
- Designing Configuring and maintaining Active Directory services on Windows ServerDC.
- Remediation of domains Domain controllers build Functional level upgrades.
- Strong experience in infrastructure assessment solution design architecture planning and execution for Active Directory domain migrations.
- Assessment of all domains and Forest along with IIS File Print Database servers etc.
- Implementation of Azure AD Connect Conditional Access policies MFA FIDO Authentication Windows Hello for Business setup.
- Gather migration requirements interacting with multiple stakeholders and Application Owners.
- Managing Identity and Access Management of Azure subscriptions Azure AD Azure AD Application Proxy Azure AD PTA.
- Design and develop specialized automation tools scripts and processes for administration and performance monitoring.
- Experience in syncing objects users groups workstation in Hybrid approach.
- Troubleshooting AD Domain migration related issues and suggesting best practices.
- End-to-end support for migration of all directory objects.
- Strong experience with Microsoft Active Directory and Azure AD/Entra ID.
- Experience designing configuring and maintaining Active Directory environments.
- Experience with Active Directory domain and forest migrations.
- Quest/ADMT or similar Active Directory migration tool experience is mandatory.
- Experience with on-premises and hybrid Active Directory environments.
- Strong PowerShell scripting and automation skills.
- Experience with Microsoft 365 / Office 365 administration.
- Experience with Azure AD Connect Conditional Access MFA FIDO and Windows Hello for Business.
- Experience with ADFS and Single Sign-On.
- Strong knowledge of GPO OU restructuring AD Sites replication trusts permissions DNS and DHCP.
- Experience with Windows Server environments.
- Experience with Exchange / Exchange Online SharePoint Online and Microsoft Teams.
- Knowledge of IAM RBAC user lifecycle management and Azure identity services.
- Experience with Active Directory Application Proxy and Azure AD PTA.
- Knowledge of authentication protocols such as SAML WS-Fed OAuth and OpenID.
- Experience with LDAP APIs file transfer protocols and troubleshooting data flows.
- Experience with Public Folder and PST migrations.
- Knowledge of Office 365 Security & Compliance and CASB technology.
- Experience in infrastructure assessment solution design architecture and migration planning.
- Strong troubleshooting documentation communication and stakeholder-management skills.
- Ability to work effectively with virtual teams and across different client environments.
- Ability to work with virtual teams.
- Ability to work in a variety of client settings and platforms.
- Team player with strong collaboration skills.
- Ability to interact with multiple stakeholders and application owners.
- Ability to support onboarding/offboarding and user lifecycle management.
- Ability to create and maintain technical documentation and user guides.
Required Skills: