About Prestige Travel Agency by Mich

Prestige Travel Agency by Mich is dedicated to helping clients plan seamless and memorable travel experiences. We provide personalized travel planning services for leisure business family and group travel delivering exceptional customer service and attention to detail throughout every stage of the travel journey.

We are seeking a motivated and detail-orientedTravel Plannerto join our remote this role you will assist clients with researching planning and coordinating travel arrangements while providing outstanding customer service in a remote work environment.

Key Responsibilities

• Assist clients with planning and coordinating leisure business family and group travel arrangements
• Research and recommend travel options including flights accommodations transportation cruises vacation packages and activities based on client preferences
• Prepare detailed travel itineraries and ensure all reservations and confirmations are accurate
• Respond to client inquiries via email phone chat and other communication platforms in a professional and timely manner
• Coordinate travel schedules reservations and booking updates as needed
• Maintain accurate client records travel documentation and reservation details
• Monitor travel changes and communicate updates cancellations or itinerary modifications to clients
• Provide exceptional customer service before during and after travel
• Assist with administrative tasks related to travel coordination and client support
• Maintain confidentiality when handling client information and travel details
• Stay informed about travel destinations supplier offerings and industry updates
• Escalate complex travel issues or client concerns when appropriate

Required Qualifications

• High school diploma or equivalent
• Strong written and verbal communication skills
• Excellent organizational and time-management skills
• Strong attention to detail and accuracy
• Ability to work independently in a remote environment
• Proficiency with Microsoft Office Google Workspace and common business software applications
• Reliable internet connection and dedicated home workspace
• Ability to manage multiple tasks and deadlines effectively
• Strong customer service and problem-solving skills

Preferred Qualifications

• Previous experience in travel planning hospitality customer service administrative support or a related field
• Familiarity with online booking platforms reservation systems CRM software or travel-related tools
• Experience using Zoom Microsoft Teams Slack or similar communication platforms
• Knowledge of domestic and international travel planning is a plus

What We Offer

• Fully remote work environment
• Flexible scheduling opportunities
• Professional development and ongoing training
• Opportunities for career growth
• Collaborative and supportive team culture

Equal Opportunity Employer

Prestige Travel Agency by Mich is an equal opportunity employer. We are committed to fostering an inclusive workplace and welcome qualified applicants from diverse backgrounds and experiences. Employment decisions are made without regard to race color religion sex national origin age disability veteran status or any other status protected by applicable law.

How to Apply

Qualified candidates are encouraged to submit their application resume and relevant experience for consideration. We look forward to learning more about your background and interest in joining Prestige Travel Agency by Mich.