Site Reliability Engineer

Are you ready to unlock intelligence

If you dont think you meet all of the criteria below but are still interested in the job please apply. Nobody checks every box - were looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.

The Site Reliability Engineering team is the backbone of Kongs cloud services responsible for architecting and operating the large-scale infrastructure that powers our customers most critical applications. Our mission is to achieve world-class reliability and performance enabling our product engineering teams to ship features with velocity and confidence. We are the guardians of uptime and the champions of developer delight.

• Build and maintain our core infrastructure as code using tools like Terraform and Ansible.

• Implement robust monitoring logging and alerting systems to ensure our services meet and exceed 99.99% uptime.

• Resolve production incidents through systematic debugging and drive the blameless post-mortem process to prevent recurrence.

• Write automation to reduce operational toil improve system efficiency and enable self-service for engineering teams.

• Collaborate with developers to embed reliability and scalability best practices directly into the application lifecycle.

• Contribute to our capacity planning disaster recovery drills and security hardening processes.

• Participate in a fair and sustainable on-call rotation to ensure our platform is always available.

• Experience operating production workloads on a major cloud provider (AWS GCP Azure).

• Proficiency in at least one programming or scripting language such as Golang Python or Bash.

• Hands-on experience with containerization and orchestration technologies (Docker Kubernetes).

• Knowledge of Infrastructure as Code principles and tools (Terraform is a plus).

• Familiarity with CI/CD concepts and pipeline tools (e.g. GitLab CI Jenkins).

• An understanding of modern observability stacks (e.g. Prometheus Grafana ELK).

#LI-BR2

About Kong:

Kong Inc. a leading developer of API and AI connectivity technologies is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike Kongs unified API and AI platform Kong Konnect enables organizations to secure manage accelerate govern and monetize the flow of intelligence across APIs and AI models. For more information visit .

Required Experience:

IC