Professional Services Solutions Architect (Italy Rome)

Recruitment Fraud Alert

Weve learned that scammers are impersonating Commvault team membersincluding HR and leadershipvia email or text. These bad actors may conduct fake interviews and ask for personal information such as your social security number.

What to know:

• Commvault doesnotconduct interviews by email or text.
• We will never ask you to submit sensitive documents (including banking information SSN etc) before your first day.

If you suspect a recruiting scam please contact us at

About Commvault

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover take action and rapidly recover from cyberattacks keeping data safe and businesses resilient. The companys unique AI-powered platform combines best-in-class data protection exceptional data security advanced data intelligence and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years more than 100000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks improve governance and do more with data.

Commvault Professional Services help our customers to plan design implement andmaintainextraordinary information management platforms to simplify and secure their backup and disaster recovery architecture and enhance the value of their data.

As the flagship role within the organization the Solution Architect is expected to deliver a wide range of projects of all sizes and scopes from small deployments or upgrades to large-scale consulting and design engagements.

WhatYoullDo

• Engage withcustomers to develop an understanding of their data and information management environment from a fresh pragmatic perspective.
• Usevalidatedconsultative methods to craft implement and/or remediate solutions relating to Modern Data Protection Multi-Cloud capability Archive & Compliance Ransomware/Disaster Recovery and Operational Improvement.
• Install and configure Commvault hardware and software following the design specifications provided to meet the customers technical and business requirements.
• Assess customer readiness todetermineif all the technical pre-requisites have been met toproceedwith the next steps in a project.
• Perform data migration tasks to transition the customer from the previous backup infrastructure to the new infrastructure.
• Install and configure backup agents to protect thecustomersapplications databases and hypervisors.
• Work with the customer and Commvault technical support and/or development to solve any technical issues blocking progress.
• Provide daily updates on the progress and obstacles to the Project Manager forthe deployment.
• Complete required documentation associated with client projects ina timelyfashion including User Acceptance Test Plans and As-Built Documentation.
• Stay up to date on the latest methodologies to ensure the smoothest possible project delivery.
• Assist / Work in collaboration with Technical Architect from regional theatres for our global customers
• Ensure customer happiness throughout client engagements.

Who You Are

• Excellent communication etiquette including strong verbal written communication and listening skills.
• Experience in Technical Support / Professional Services / Managed Services / Administration of enterprise backup and recovery software hands-on Commvault experience
• Ideally with Advanced Commvault Certification (Solutions Architect Engineer Master)
• Strong knowledge & experience of Networking Storage & Linux Operating System
• Proficiencywith TCP/IP networking SCSIiSCSIorFibreChannel
• Commvault implementation & troubleshooting experience
• Proficiencywith backup and recovery of Microsoft 365 (Exchange Online SharePoint Online OneDrive for Business Teams)
• Proficiencywith backup and recovery of databases (Oracle SAP/Oracle SAP HANA)
• Hands-on experience with object storage (AWS S3 NetAppStorageGRID) data archive and search private cloud (VMware Hyper-V)and public cloud (AWS Azure)
• Proficiencywith Linux scripting
• Within commutable distance to Rome
• Fluent Italian and English language skills

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