Italian-Speaking Customer Support Agent
Job Summary
Build your international Customer Support career in Athens Greece.A great opportunity that combines your career with the Mediterranean lifestyle.
Join an international team as anItalian-Speaking Customer Support Representativeand work onsite in Athens Greece in a dynamic international and multicultural environment.
Whether you are already in Greece or considering relocating from another EU country this opportunity offerspaid training a competitive salary package and full relocation support.
Position:Italian-Speaking Customer Support Representative
Location:AthensGreece Onsite
Schedule:5 days per week 8 hours/day withrotational shifts
Compensation:1100 gross/month x 14 salaries Performance bonus upto15%Fully paid training Full relocation package (flight ticket within EU airport pickup hotel accommodation real estate agency fee)
As anItalian-Speaking Customer Support Representative you will:
- Provide professional customer support in Italian via phone email and chat
- Respond to customer inquiries and resolve account-related issues
- Assist customers with platform product and service-related questions
- Troubleshoot issues and provide effective solutions
- Handle customer requests efficiently while maintaining a high level of customer satisfaction
- Accurately document customer interactions in CRM and internal systems
- Follow established quality and productivity standards
- Help customers understand the platform and available features
- Fluent Italian C1/C2 level
- English B2for training and internal communication
- Strong communication and interpersonal skills
- Customer-focused and empathetic approach
- Strong problem-solving and troubleshooting skills
- Ability to handle customer inquiries professionally and efficiently
- Good attention to detail and accurate data entry
- Flexible and comfortable working rotating shifts
- Ability to work effectively in a fast-paced international multicultural team
- No previous experience required full paid training is provided
If you arefluent in Italian already based in Greece or ready to relocate and interested in starting or developing your career inCustomer Support send us yourupdated CV in English.
No fees are charged at any stage of the recruitment process.