Inside Sales Specialist

We are currently seeking an Inside Sales Specialist to be based in Milano Italy. The position will report to the Sales Director at the same location and will support Fluke CMA business for Italy and Benelux

An Inside Sales Specialists job is to generate leads qualify prospects and nurture customer relationships through effective communication and sales strategies ultimately driving revenue growth. They primarily use phone and email but also other virtual communication tools to connect with potential and existing customers.

Key Responsibilities:

Prospecting & Relationship Building:

Nurturing leads by understanding their needs addressing their concerns and demonstrating the value proposition of the companys products or services.

Sales & Closing:

Presenting solutions negotiating terms and closing deals to achieve sales targets.

Customer Service:

Providing excellent customer service addressing inquiries and resolving issues to ensure customer satisfaction.

Database Management:

Maintaining and updating customer databases ensuring accurate information and facilitating follow-up activities.

Product Knowledge:

Staying up-to-date on the companys products services and competitive landscape to effectively communicate value to customers.

Reporting & Analysis:

Tracking sales performance identifying trends and providing insights to improve sales strategies.

Lead Generation:

Identifying and qualifying potential customers through various channels like online research social media and referrals.

Skills and Qualifications:

Strong Communication Skills: Excellent verbal and written communication skills in Italian and English language to build rapport with customers and effectively convey information.

Sales Skills: Ability to understand customer needs present solutions and close deals.

Customer Service Skills: Patience empathy and the ability to resolve issues and address concerns effectively.

Problem-Solving Skills: Ability to identify and address customer needs and concerns.

Negotiation Skills: Ability to negotiate terms and conditions to close deals.

Computer Proficiency: Ability to use CRM software email and other online tools.

Organizational Skills: Ability to manage multiple tasks and prioritize effectively.

Business Acumen: Understanding of the sales process market trends and competitive landscape.

The below salary ranges apply only to candidates who are located in Italy and employedunder Italian local terms and conditions.

The salary range for this position isInclusive of sales incentives

Base pay offered may vary depending on various factors including but not limited to job-related knowledge skills experience and other eligibility factors.

The Total Rewards package includes competitive base pay and an opportunity toenroll in a variety of benefit programs generally including health insurance flexiblespending accounts health savings accounts retirement savings plans life and disabilityinsurance programs and several programs that provide for both paid and unpaid time away from work.