Area Manager | Roma

WHAT YOULL DO
As an Area Manager you lead and develop a group of stores together with Store Managers to drive business performance operational excellence and an outstanding customer experience. Through coaching collaboration and strategic follow-up you ensure consistent execution across your area while contributing to sustainable growth and strong people engagement. 

You will: 

• Lead coach and develop Store Managers and store teams to deliver strong commercial and operational results. 
• Drive sales and profitability through KPI analysis business follow-up and execution of commercial priorities. 
• Ensure stores operate according to H&M standards policies routines and legal requirements. 
• Recruit develop and secure succession for future store leaders across the area. 
• Collaborate with key functions to translate business strategies into strong local execution. 
• Lead change initiatives including store openings operational rollouts and new concepts. 
• Ensure excellent customer experiences through consistent store standards and coaching. 
• Oversee store maintenance health & safety sustainability and operational efficiency. 
• Identify business opportunities risks and local market trends to support growth. 
• Act as the key escalation point for operational challenges and performance follow-up. 
• Who Youll Work With 
• You will work closely with Store Managers and store teams while partnering with colleagues across Commercial Visual Expansion People Tech and Operations functions to drive business performance and aligned execution across your stores. 

WHO YOULL WORK WITH
You will work closely with Store Managers store teams and Sales Market partners across Commercial Visual Expansion People and Operations functions to secure aligned execution and business performance across your assigned stores. 

WHO YOU ARE 
We are looking for people with: 

• 2 years of experience in multi-store retail management. 
• Experience leading and developing leaders and high-performing teams. 
• Strong commercial acumen and experience driving sales and KPI performance. 
• Experience analyzing business results and translating insights into actions. 
• Experience managing retail operations compliance and store standards. 
• Experience recruiting developing and building succession plans. 
• Experience leading operational rollouts change or business improvement initiatives. 
• Strong stakeholder management and cross-functional collaboration skills. 
• Fluency in English. 

And people who are: 

• Customer-focused and results-driven. 
• Strong communicators who build trust and collaboration. 
• Confident decision-makers who use data and insights effectively. 
• Adaptable and comfortable in a fast-paced retail environment. 
• Inclusive leaders who foster engagement accountability and high performance. 

WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. 

WHY YOULL LOVE WORKING HERE 
At H&M Group we are proud to be a dynamic and inclusive company. The experience our colleagues help create every day has also been recognized through awards such as: 

• Europes Best Employers 2026  Financial Times 
• Top 10 Diversity Brand Index Italy 

We offer attractive benefits and extensive development opportunities worldwide: 

• 25% staff discount across all H&M Group brands both in-store and online (H&M COS Weekday Monki H&M HOME & Other Stories and ARKET). 
• H&M Incentive Program (HIP) a global program that rewards long-term commitment and dedication. 
• Meal vouchers worth 6 for each working day of at least six hours. 
• Access to our corporate benefits platform featuring more than 1500 discounts on products and services that support everyday life and wellbeing. 
• Comprehensive onboarding and training designed to help you get the best possible start in your new role. 
• Growth and development opportunities through continuous learning and structured development initiatives including training programs e-learning Talent Days Skill Seminars and individual development dialogues. We believe professional growth is an integral part of employee experience. 

JOIN US 
Our uniqueness comes from a combination of many things our inclusive and collaborative culture our strong values and opportunities for growth. But most of allitsour people who make us who we are. 

ADDITIONAL INFORMATION 
This is a full-timepermanentrole. The gross annual salary (RAL) for this position starts from. The final offer will be determined based on professional experience skills and specific qualifications. 

This role requires flexibility and availability to support business needs across the entire national territory.

*We are committed to a recruitment process that is fairequitable and based on competency. We therefore kindly ask you to not attach a cover letter to your application. 

** To help us manage the high volume of applications for this role we use a skills-based assessment as part of our recruitment process. As part of your application you will be asked to complete an assessment designed to evaluate skills relevant to the position. Your responses will be evaluated using predefined criteria established by H&M Group ensuring a fair and consistent assessment process for all candidates. After completing the assessment you will have the opportunity to provide feedback and ask any questions you may have. 

For more information about how we process your personal data please refer to our Privacy Notice. 

Remote Work :

No

Employment Type :

Full-time