IT Specialist Part Time Position

Why Sensi

At we are on a mission to transform how society cares for every older adult in need. We leverage the power of AI and data to ensure safety dignity and satisfaction in every caregivercare recipient interaction. If youre passionate about making a meaningful impact and want to help shape the future of elder care we invite you to join our team. Here youll be part of a culture that values innovation and compassion and youll find exciting opportunities for professional growth as we work together to create an ideal care environment for older adults.

What you will do

Were looking for a hands-on detail-oriented IT Specialist (Student Position 60%) to join our IT team. Youll support day-to-day IT operations help manage our SaaS and device ecosystem and be a go-to person for employees needing technical support. This is a great opportunity for a student who wants practical real-world experience across modern IT tools and workflows in a fast-paced AI driven tech company.

Responsibilities

• Deliver responsive and high-quality technical support to internal employees
• Support HR-IT processes and employee lifecycle (onboarding/off-boarding) sync with Bob
• Manage user identities groups access and SSO via Okta
• Maintain and support with the Google Workspace ecosystem
• Manage and support Slack workspace configuration channels and integrations
• Manage company devices (Mac) using Jamf MDM (enrollment policies compliance)
• Support employees use of AI tools such as Claude ChatGPT Gemini and Lovable Provide basic guidance on models and usage
• Handle IT tickets and service requests through Jira ITSM ensuring timely resolution and proper documentation
• Maintain and optimize SaaS management process - tracking licenses usage and cost efficiency
• Maintain accurate inventory management of hardware and equipment (laptops peripherals accessories)
• Document processes create internal guides and help improve IT workflows
• Assist with ad-hoc IT projects as needed

Requirements:

• Currently pursuing a degree in a relevant field (e.g. Computer Science Information Systems or similar)
• Availability to work 60% capacity from the office on Sunday Tuesday Thursday from 9 AM to 6 PM (with flexibility around exam periods)
• Basic skills of building and maintaining AI-generated internal applications on Claude andLovable sync to GitHub and deploying onto AWS hosting services
• Strong communication skills and a service-oriented mindset
• Detail-oriented organized and comfortable managing multiple tasks/tickets simultaneously
• Quick learner with genuine interest in IT operations SaaS and modern workplace technology
• Advanced troubleshooting skills in a MacOS environments

Nice to Have

• Prior experience or coursework related to identity/access management device management (MDM) or IT service management
• Familiarity with any of the listed tools (Okta Google Workspace Slack Zoom Jamf Jira Cloudflare bob)
• Interest in AI tools and their practical use in a business setting