IScale Solutions

Responsibilities: Manage daily attendance staffing queue coverage and peak-hour protection. Monitor phone email and chat performance and take action before service levels fail. Coach agents on call control AHT hold time quality customer ownership attendance and adherence. Support sea

Responsibilities: Manage daily attendance staffing queue coverage and peak-hour protection. Monitor phone email and chat performance and take action before service levels fail. Coach agents on call control AHT hold time quality customer ownership attendance and adherence. Support sea

The Account Manager will serve as the named point of contact and own the end-to-end relationship for clients coordinating across internal departments without directly owning operational delivery. This role ensures sustained client satisfaction manages operational escalations oversees

The Account Manager will serve as the named point of contact and own the end-to-end relationship for clients coordinating across internal departments without directly owning operational delivery. This role ensures sustained client satisfaction manages operational escalations oversees

This is a remote position.As a Senior/Lead DevOps Engineer you will drive initiatives that enhance the reliability scalability and efficiency of both production and development environments. You will lead major infrastructure and automation projects improve tools and processes and

This is a remote position.As a Senior/Lead DevOps Engineer you will drive initiatives that enhance the reliability scalability and efficiency of both production and development environments. You will lead major infrastructure and automation projects improve tools and processes and

At iScale Solutions we are expanding our healthcare capabilities by building dedicated back-office teams supporting Durable Medical Equipment (DME) and U.S. healthcare providers.We are looking for an experienced DME / Healthcare Back Office Operations Manager to lead and develop our g

At iScale Solutions we are expanding our healthcare capabilities by building dedicated back-office teams supporting Durable Medical Equipment (DME) and U.S. healthcare providers.We are looking for an experienced DME / Healthcare Back Office Operations Manager to lead and develop our g

At iScale Solutions we build dedicated teams that help businesses streamline operations and deliver exceptional service. As we expand our presence in the healthcare sector we are building a talent pool for upcoming Durable Medical Equipment (DME) / Healthcare Back Office Support opera

At iScale Solutions we build dedicated teams that help businesses streamline operations and deliver exceptional service. As we expand our presence in the healthcare sector we are building a talent pool for upcoming Durable Medical Equipment (DME) / Healthcare Back Office Support opera

Responsibilities:Deliver The Exceptional Experience: Bring our brand promise to life by providing professional empathetic and immediate availability to every consumer and dealer.Multi-Channel Support: Act as the first point of contact handling task-switching seamlessly between inbound

Responsibilities:Deliver The Exceptional Experience: Bring our brand promise to life by providing professional empathetic and immediate availability to every consumer and dealer.Multi-Channel Support: Act as the first point of contact handling task-switching seamlessly between inbound

Who we are: iScale Solutions is a Managed Outsourcing and Staff Augmentation provider with operations in the Philippines Madagascar and Singapore.While some of our customers operate a staff augmentation setup with full control others rely on fully outsourced teams letting us handle al

Who we are: iScale Solutions is a Managed Outsourcing and Staff Augmentation provider with operations in the Philippines Madagascar and Singapore.While some of our customers operate a staff augmentation setup with full control others rely on fully outsourced teams letting us handle al

This is a remote position. Design develop and maintain robust frameworks and internal tools to enhance engineering efficiency developer experience and product quality. Partner with cross-functional teams (Engineering QA DevOps and Product) to identify productivity bottlenecks and

This is a remote position. Design develop and maintain robust frameworks and internal tools to enhance engineering efficiency developer experience and product quality. Partner with cross-functional teams (Engineering QA DevOps and Product) to identify productivity bottlenecks and

This is a remote position. We are seeking a consultant with strong experience in TriZetto Clinical Care Advance (CCA) and Utilization Management (UM) processes. The ideal candidate should possess both business and technical expertise in implementing and configuring the solution.

This is a remote position. We are seeking a consultant with strong experience in TriZetto Clinical Care Advance (CCA) and Utilization Management (UM) processes. The ideal candidate should possess both business and technical expertise in implementing and configuring the solution.

This is a remote position. The Facets Configuration Analyst will be responsible for configuring and maintaining Facets platform rules benefits and parameters that support claims adjudication and operational requirements Requirements Minimum 5 years of Facets configuration experie

This is a remote position. The Facets Configuration Analyst will be responsible for configuring and maintaining Facets platform rules benefits and parameters that support claims adjudication and operational requirements Requirements Minimum 5 years of Facets configuration experie

This is a remote position.iScale Solutions is a Managed Outsourcing and Staff Augmentation provider with operations in the Philippines Madagascar and Singapore. While some of our customers operate a staff augmentation setup with full control others rely on fully outsourced teams

This is a remote position.iScale Solutions is a Managed Outsourcing and Staff Augmentation provider with operations in the Philippines Madagascar and Singapore. While some of our customers operate a staff augmentation setup with full control others rely on fully outsourced teams