Event Support Engineer, Event Productions

The EMEA Event Productions team is seeking a talented and versatile video engineer whos primary focus will be to support customers with their events filming and post production. A successful candidate will be an effective communicator that can handle multiple productions from beginning to end under tight and evolving deadlines. They can work independently with little supervision and collaborate with internal teams to raise the bar with each production. They will be committed flexible willing to travel and have demonstrated the ability to maintain high levels of productivity with minimal supervision. The successful individual will be required to find solutions for basic to complex problems implement new and challenging standards whilst holding to the highest bar with regards to quality and technical expertise.

- 30% travel within EMEA may be required to support off-campus events and productions

- Flexibility to support occasional early morning or evening events as production schedules require

- This role involves physical activity including equipment setup rigging and on-location filming

Key job responsibilities
- Working with customers on the technical delivery of productions.

- Setup and de-rig all equipment before and after a production e.g. cameras audio systems vision mixers play back systems and lights.

- Direct and own event operations during a production.

- Develop document and maintain production/AV standards and drive process improvements.

- Capture and edit video content including interviews highlights and promotional videos.

- Ability to operate in the role autonomously lead train and oversee vendor personnel when required.

- Work effectively and productively with team members and all levels of the organization.

- Promptly report all needed equipment repairs and ensure preventive maintenance is performed.

- Professional and service-minded communication with customers and co-workers in all modes: phone email instant message text or in person.

- Raise the bar for our customers by searching out opportunities to evolve our services and to help others improve their skillsets and processes.

- Ensure all Health and Safety policies are followed to ensure the safety of yourself and others.

- Ensure all Security policies are followed to ensure our customer data is protected.

About the team
The EMEA Event Productions team delivers world-class production services to Amazons internal customers across Europe the Middle East and Africa. Our services span livestreaming studio productions on/off campus events video production and post-production. We operate from studios and event spaces across London Dublin Luxembourg Munich Cape Town and other EMEA locations supporting hundreds of events annually. The team culture is built around providing quality customer support for each production to provide maximum results.

- Experience designing transporting setting up and operating production equipment including audio and lighting equipment for field and studio productions
- Experience with video encoding and streaming media standards
- Experience with written and verbal communication and presentation
- Experience using strong customer service communication and interpersonal skills
- 2 years of professional experience in video production or broadcast/events camera operation
- Strong working knowledge of Adobe Premiere Pro or DaVinci Resolve

- Knowledge of Microsoft Office Suite (Excel Word SharePoint and PowerPoint)
- Experience working on and delivering end to end projects independently
- Bachelors degree in film media production marketing
- Experience in corporate broadcast or live event environments
- Knowledge of streaming technologies and integration with live event workflows
- Knowledge/experience operating Ross video products

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

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