Delivery Program Manager
Job Location:
Monthly Salary:
Posted on:
28 days ago
Posted on:
Vacancies:
1 Vacancy
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Job Summary
Description
About Us:
At Sitecore our mission is to simplify how brands reach engage and serve people by delivering intelligent personalised digital experiences that connect the world. We empower the worlds most iconic brands to build lifelong relationships with their customersseamlessly smartly and at scale.
As the leading provider of agentic digital experience software Sitecore brings together content commerce and data into one composable platform that enables brands to deliver millions of meaningful adaptive experiences every day. Trusted by global leaders such as American Express Porsche Starbucks and LOréal Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.
Our foundation is our peoplea diverse passionate and collaborative global team spanning over 25 countries. We believe that every experience matters and that belief starts with how we work together.Our valuesguide how we lead innovate and connect. They are the behaviours that bring our mission and vision to life every day in every interaction.
As we continue to evolve we are actively cultivating AI skills across our teams to unlock new levels of creativity efficiency and insight. From engineering to customer experience AI capabilities are becoming integral to how we design build and deliver the next generation of digital experiences.
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About the Role
Were looking for an outcomes-first Delivery Program Manager to own complex cross-functional initiatives from idea through to realised impact. Youll partner with Product Engineering and Business leaders across R&D translate ambiguous strategy into clear plans unblock teams across functions and follow value through to realisation. For you done is the moment the customer and business outcome lands.
What You Will Do:
Own End-to-End Program Delivery
- Drive complex programs from initiation through to value realisation with integrated plans across scope dependencies milestones risks and value assumptions
- Translate product and business objectives into sharp execution plans with measurable outcomes
Drive Business Value Realisation (the core focus)
- Define outcomes success metrics and value hypotheses up front with Product and Business stakeholders
- Track adoption impact and realised value after release; surface gaps and drive corrective action
Lead Across Functions
- Coordinate across Product and Engineering teams manage dependencies and critical paths and facilitate program-level planning and retrospectives
- Create clarity where there is ambiguity and momentum where there is friction
Govern De-Risk and Communicate
- Establish effective governance and reporting; identify and escalate risks early with clear options
- Deliver concise outcome-focused updates to senior stakeholders
Raise the Bar
- Spot systemic delivery and value-realisation gaps contribute to APMO standards and playbooks and embed AI into day-to-day coordination and reporting
Measures of Success
- Programs delivered against committed business outcomes
- Business value realised post-release (adoption impact ROI)
- Cross-functional alignment across Product Engineering and Business
- Early surfacing and resolution of risks and dependencies
- Contribution to APMO maturity and ways of working
What You Need to Succeed:
- 5 years delivering complex cross-functional programs end-to-end including post-delivery outcome follow-up
- Deep delivery-at-scale expertise with the judgement to adapt frameworks to context
- Strong working partnerships with Product Management and Engineering leadership
- A clear understanding of how product delivery connects to customer value and business results
- Comfortable challenging done until the outcome lands; builds credibility with stakeholders and welcomes productive friction
- Strong command of agile and hybrid delivery models; concise structured influence-led communication
Key Traits for Success
- Outcomes-first - prioritises impact over activity
- Comfortable in ambiguity and creates structure rather than waiting for it
- Highly collaborative with the confidence to push back when delivery drifts from value
- Strong bias for action experimentation and continuous improvement
Additional Skills That Will Set You Apart:
- Experience in Software as a Service (SaaS) or enterprise software environments
- Exposure to value tracking or outcome frameworks
- Track record of evolving existing norms
Equal Opportunities at Sitecore
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race colour ancestry religion gender national origin sexual orientation age citizenship marital status disability veteran status or any other local legally protected characteristic.
Required Experience:
Manager
About Company
Sitecore connects content, data, and personalization in one AI-powered platform. Move faster, work smarter, and create experiences that redefine what’s possible.
