Business Solutions Director

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Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

Business Solutions Director

What does a successful Business Solutions Director do

At Fiserv a successful Business Solutions Director is a key member of the AIBMS Senior Management team reporting directly to the General Manager. This role is responsible for leading the Solutions function ensuring excellent delivery across new project lifecycles supporting regulatory and scheme compliance and providing strong leadership across solution delivery performance and team development.

Success in this role means delivering an excellent client experience driving strong operational and project outcomes supporting business decision-making and building a high-performing team that can meet both strategic goals and regulatory obligations.

What you will do:

• Deliver an excellent client experience for both external and internal customers across all new project lifecycles

• Provide regular reporting on technical and new solutions performance to the AIBMS Senior Management team and shareholders

• Represent Solutions on the AIBMS Risk Committee Projects and Change Committee and other steering committees as required

• Oversee business implementation and AIBMS regulatory obligations relating to scheme and platform compliance

• Lead develop and inspire the AIBMS Solutions team to deliver new solutions annual targets and KPIs

• Support the AIBMS Senior Management Team through active participation in discussions and decision-making

• Participate fully as a member of the AIBMS Pricing Committee in decisions relating to client pricing

• Take responsibility for all industry and regulatory compliance requirements within the scope of the role

• Coach and develop the team to ensure strong capability knowledge-sharing and no single points of failure

What you will need to have:

• Previous experience in a senior project management or solutions delivery role within a merchant acquiring business

• Strong customer focus with experience leading projects change or related teams

• Experience growing managing and inspiring internal teams

• Strong leadership and organisational skills

• Clear and effective communication writing and presentation skills

What would be great to have:

• Understanding of scheme pricing and billing especially non-transaction-related scheme charges

• Experience operating in regulated environments

• Experience working with senior leadership teams and governance forums

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.