AWS Engineer

Role Overview

We are looking to hire an Mid Level AWS Engineer to join our team supporting a growing portfolio of cloud-based customer engagement solutions cloud data platforms and enterprise integrations. The successful candidate will play a key role in developing enhancing and maintaining our Amazon Connect platform AWS-based applications cloud data solutions and integrations that support business operations and analytics.

This is a hands-on engineering role suited to someone with a strong technical foundation in AWS cloud services Python development and system integration. You will work across customer engagement technologies cloud platform data platforms and automation collaborating with business and technology teams to deliver secure scalable and reliable solutions.

• Design develop and maintain scalable and reliable contact center solutions using AWS Connect.
• Integrate AWS Connect with various AWS services such as Lambda DynamoDB S3 and others to ensure seamless operations.
• Develop and deploy serverless applications and APIs using AWS Lambda and Python.
• Implement and manage CI/CD pipelines for efficient deployment and updates.
• Monitor system performance reliability and availability addressing any issues proactively.
• Implement best practices for security scalability and performance optimization of AWS Connect solutions.
• Conduct root cause analysis for incidents and apply fixes and preventive measures.
• Collaborate with cross-functional teams to gather requirements and ensure smooth implementation of contact center features.
• Write clean maintainable and well-documented code following industry standards.
• Stay updated with the latest AWS services tools and best practices to continuously improve our solutions.

Qualifications :

• Bachelors degree in computer science Information Technology or a related field.
• Minimum of 5 years of experience in AWS cloud services and Python development.
• Proven experience as a Python Developer with a strong focus on AWS services.
• Hands-on experience with AWS Connect and other related AWS services.
• Proficiency in serverless computing using AWS Lambda and API Gateway.
• Strong understanding of cloud architecture and AWS best practices.
• Experience with CI/CD pipelines and infrastructure as code (IaC) tools like AWS CloudFormation or Terraform.
• Knowledge of RESTful APIs and web services development.
• Familiarity with version control systems such as Git.
• Excellent problem-solving skills and the ability to work independently and in a team environment.
• Strong communication skills and the ability to collaborate effectively with both technical and non-technical stakeholders.

Preferred Qualifications:

•  AWS Certified Developer or any relevant AWS certification. Candidates with certifications will be given priority consideration.
• Experience with other AWS services such as Kinesis SNS SQS and Step Functions.
• Knowledge of contact center operations and related technologies.
• Experience with agile development methodologies.

Nice to Have

• Experience with Amazon Connect platforms.
• Experience with cloud data warehouses data lakes or managed data integration services.
• Exposure to Generative AI Large Language Models (LLMs) or AI-assisted software development.

Key Competencies / Characteristics

• Ownership Mindset You take responsibility for delivering high-quality solutions and see problems through to resolution.
• Customer Focus You build solutions that improve customer and business outcomes.
• Collaborative Approach You work effectively across engineering operations and business teams to deliver successful outcomes.
• Continuous Improvement You actively seek opportunities to improve engineering practices automation and platform reliability.
• Pragmatic Decision-Making You balance security scalability maintainability and business value when designing solutions.
• Quality Focus You take pride in building reliable secure and maintainable cloud solutions.
• Learning Mindset You are curious adaptable and enthusiastic about learning new AWS services technologies and engineering practices.

Additional Information :

Central Bank of Ireland (CBI) Fitness & Probity Regime

Some of our roles are Control Functions (CF) as defined by the Central Bank Reform Act 2010. If a vacancy is for a CF role it will be indicated above. For CF roles appointment will be conditional on Mars Capital being fully satisfied that the appointee meets the requirements as set out in the Fitness and Probity Standards 2018 issued by the Central Bank of Ireland.  In the case of proposed appointees to Pre-Approval Control Functions this includes prior approval by the CBI of such appointments.

D&I statement

D&I statement

Remote Work :

No

Employment Type :

Full-time