Administrator L3
Job Summary
Senior Engineer
Advanced level of technical expertise and fault resolution (5 years experience).
Excellent all-round experience of Standard technology.
Ability to communicate technical concepts to non-technical audience.
Technical knowledge of PCs and desktop hardware laptops Cisco phones mobile devices MAC devices tablets.
Experience of software support including 0365 Zoom Teams.
Problem-Solving and troubleshooting using Microsoft toolsets.
Ability to build desktops/laptops.
Attend daily huddle with the Team Leader detailing work for the day.
Pick up and resolve 2nd - 3rd line issues and update issues log. Assist user in raising an incident ticket for unresolved issues and record incident number in the issues log.
Any other reasonable task.
Required Experience:
Unclear Seniority
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.