Product Operations Executive (ID)

This is a remote position.

We are seeking a detailedoriented and proactive Product Operations Associate to join our team in Indonesia. This role is critical in ensuring the accuracy quality and performance of HHWTs merchant database outreach activities branded destination pages product reporting and user experience feedback. The successful candidate will play a key role in maintaining high operational standards and supporting the growth of HHWTs platform.

• Research assigned destinations and identify coverage gaps.
  

• Verify and enrich merchant records (name address coordinates contact operating hours category halal status evidence source imagery).
  

• Publish verified records; flag incomplete entries with reasons.
  

• Deliver monthly coverage notes per active destination.
  

• Contact merchants to claim and confirm listing details.
  

• Onboard free listings through to published and claimed status.
  

• Introduce paid listing options record interest and escalate qualified leads.
  

• Log every contact and outcome in the tracker.
  

• Refresh destination and landing pages to campaign specifications.
  

• Populate with listings copy and imagery supplied or approved by HHWT.
  

• Deliver by campaign live date with branded team approval.
  

• Compile weekly app and web performance data.
  

• Deliver monthly reports covering inventory outreach outcomes and campaign performance.
  

• From month 3 onward add insights and recommendations based on data trends.
  

• Walk core user journeys on a set schedule and after each release.
  

• Log defects with reproduction steps environment severity and evidence.
  

• Retest fixes and validate improvements.
  

• From month 7 onward conduct structured UX reviews against a friction checklist.
  

• Bachelors degree in Business Marketing IT or related field.
  

• 2 years of experience in product operations ecommerce or digital platforms.
  

• Strong analytical skills with attention to detail.
  

• Excellent communication skills in English and Bahasa Indonesia.
  

• Ability to manage multiple tasks and deadlines independently.
  

• Familiarity with content management systems and reporting tools is a plus.
  

• Opportunity to work with a growing international travel and lifestyle platform.
  

• Collaborative and multicultural team environment.
  

• Career growth and development opportunities.
  

• Competitive compensation package.