Marketplace Assistant Manager (Mobility)

Get to Know the Team

The Group Marketplace team manages Grabs marketplaces across Southeast Asia. You will work with team members across multiple departments by marketplace levers such as pricing incentives and allocation. The team also generates business insights and proposes data-driven strategic plans to grow the business across both transport and deliveries.

Get to Know the Role

Were looking for a Marketplace Assistant Manager (Mobility) to join our team in Jakarta Indonesia. Youll combine analytical rigor with business strategy to influence stakeholders and guide marketplace performance across the Indonesia mobility market. This is an exciting opportunity to affect our platforms growth profitability and customer experience while working collaboratively with cross-functional teams. You will directly report to the Senior Manager. The role will be based onsite.

The Critical Tasks You Will Perform

• Manage defined marketplace projects and workstreams to improve reliability and passenger experience across Indonesias 2W and 4W mobility services.
• Monitor marketplace performance investigate anomalies and collaborate with Product Operations and other teams to identify potential causes and corrective actions.
• Combine data analysis with insights from passengers driver-partners and operating teams to develop a practical understanding of marketplace problems.
• Develop tactical recommendations and contribute to longer-term projects that improve availability booking experience service quality and overall marketplace health.
• Support and build experiments including hypothesis development experiment design rollout coordination results recommendations.
• Track project implementation and results flagging risks or issues and coordinating follow-up actions with relevant stakeholders.

Qualifications :

What Essential Skills You Will Need

• 35 years of relevant experience in strategy analytics project management consulting product operations or a technology-related environment.
• Strong proficiency in excel (can maintain complex spreadsheets) or Google Sheets with working knowledge of SQL Python or another analytical tool.
• Experience in managing defined projects or workstreams involving multiple teams from problem definition through implementation and evaluation.
• Exposure to designing experiments measuring results or evaluating the impact of business initiatives.
• Bachelors degree or equivalent practical experience. Quantitative business economics engineering or related backgrounds are advantageous.
• Experience in ride-hailing marketplaces logistics e-commerce travel or another technology environment is advantageous but not required.

Additional Information :

Life at Grab

We care about your well-being at Grab here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
• Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality ethnicity race religion age gender family commitments physical and mental impairments or disabilities and other attributes that make them unique.

Remote Work :

No

Employment Type :

Full-time