Data Centre Technician Trainee Program (Indonesia)

Data Center Technician Trainee Program
Location: Batam Indonesia

Anticipated Start Date (subject to change): October 2026

At OCI we design build deliver and operate Oracles global cloud infrastructure. Our teams support the servers storage networking power cooling and critical infrastructure that enable customers worldwide to run their most important workloads. We operate in a fast-paced environment where safety operational excellence innovation and customer focus are at the center of everything we do.

Oracle Cloud Infrastructure (OCI) is expanding rapidly and we are looking for Data Center Technicians to join our Infrastructure Operations team through our Trainee Program. This structured onboarding and development program is designed to accelerate the growth of early-career technicians by combining hands-on operational experience technical training mentorship and career development. Successful candidates will be considered for full time permanent opportunities at the conclusion of the Trainee Program.

We are looking for candidates from all backgrounds to join our missionwhether you are a recent high school graduate have experience in retail hospitality construction sales or any other field we welcome you to apply!

Minimum Qualifications

• Minimum Education: Completion of Upper Secondary Education (High School Diploma Indonesias SMA / MA or SMK or an equivalent qualification).

• Strong English communication skills both written and verbal.

• Work authorization: Visa sponsorship is not available for this role. Applicants must have unrestricted work rights in Indonesia.

Knowledge Skills and Competencies

• Basic understanding of computer hardware and technology concepts.

• Basic understanding of mathematical and computational concepts.

• Interest in technology and a desire to build a career in data center operations.

• Ability to learn technical concepts and follow documented procedures with precision.

• Ability to lift up to 20 kg climb ladders and work in confined spaces as required.

• Ability to work non-standard hours including weekends night shifts public holidays and rotating shift schedules as required.

Key Responsibilities

Data Center Operations & Hardware Support

• Perform rack-and-stack activities for servers network devices and supporting infrastructure.

• Assist with server deployments hardware upgrades & component replacements.

• Perform basic break/fix tasks following approved procedures and escalation guidelines.

Network Installation & Cabling

• Install label organize and maintain copper and fiber cabling infrastructure.

• Assist with network equipment installations and physical infrastructure modifications.

• Verify cable integrity and support connectivity validation activities.

• Develop understanding of networking fundamentals and data center communication standards.

Ticket Management & Operational Support

• Monitor and respond to assigned work through approved ticketing systems.

• Accurately document completed work incidents changes and troubleshooting activities.

• Follow service level agreements (SLAs) operational procedures and escalation processes.

• Escalate issues requiring advanced technical support.

Inventory & Asset Management

• Receive track audit stage and ship equipment.

• Maintain accurate inventory and asset records.

• Support warehouse logistics and material handling activities.

Safety Security & Compliance

• Follow all Standard Operating Procedures (SOPs) Method of Procedures (MOPs)

• Utilize proper personal protective equipment (PPE) and follow site-specific safety requirements.

Learning & Development

• Actively participate in training development and certification opportunities.

• Build foundational knowledge in server hardware networking Linux infrastructure operations and cloud technologies.

Career Level - IC0