Analytics Support

Job Title: Analytics Support

Term: 12 months

Start date: Early October

Preferred requirements:

• Analytics in consumer banking/ credit or debit card department
• Have some understanding of credit / debit card data structure and parameters

Roles & Responsibilities:

• Conduct analysis using Mastercards and or clients data
• Create segmentation benchmarking rule based-modelling and performance tracking
• Review analytics deliverables to ensure accuracy quality and timeliness
• Support developing project deliverables
• Support implementation of the agreed plan and mitigation actions agreed in the weekly cadence and steering committee meetings.
• Support alignment between all stakeholders and help to coordinate as well as prepare the materials for biweekly progress updates and steering committee
• Create portfolio segmentation using factors such as merchant category code (MCC) dormancy and recency and customer personas (e.g. traveller or foodie).
• Develop predictive models such as propensity to travel and propensity to attrite.
• Track campaign performance and assess results against objectives.
• Generate data insights for regular portfolio performance reviews.
• Assess candidates basic SQL skills through a live query-writing exercise.
• Assess whether candidates can explain model objectives approach selection and validation of model accuracy and outputs.
• Assess coachability comprehension of the case relevance of responses and ability to incorporate guidance.

Requirements:

• Native in Indonesian language and proficient in English
• Based in Jakarta and willing to work face to face in clients site
• Have at least 5-7 years of working experience in business intelligence and/or descriptive predictive or prescriptive analytics
• Ability to analyze large datasets and synthesize key findings to provide recommendations via descriptive analytics and business intelligence
• Have the knowledge on metrics measurements and benchmarking
• Data and analytics experience such as working with data analytics software (e.g. Python R SQL SAS) and building managing and maintaining database structures
• Advanced Word Excel and PowerPoint skills
• Have experience in banking industry (preferably consumer banking)
• Can work independently and drive progress with banking clients
• Experience managing clients or internal stakeholders and ability to perform multiple tasks with multiple clients in a fast-paced deadline-driven environment
• Have hands-on experience in consumer banking debit or credit card portfolio optimization analytics including relevant analytics approaches and modelling.
• Demonstrate basic SQL writing ability through an on-the-spot query-writing exercise; candidates should be able to construct logic independently rather than rely on copied queries.
• Understand the objective of each modelling approach why one approach is selected over another and how to validate that model outputs are accurate and appropriate.
• Be coachable and able to understand guidance and case objectives respond to the question asked and adjust their approach after feedback.