Technical Support Associate Jobs in Noida

Job Description:Job DescriptionCore Responsibilities Monitor application health and data pipelines analyze anomalies and resolve issues in real time to meet service-level expectations. Own incident triage end to end: reproduce issues collect evidence (logs/data) identify root cause and document find...

The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics managing service data and assisting with issue resolution. This role ensures accurate documentation trend analysis and process improvement to enhance customer e...

Job Summary: The Escalation Speciatlist is a customer centric role of the Global Escalation Desk owning the outcome with a rapid intake triage remediation planning and initial response to escalated DX Solutions Support Cases. The EM ensures that customer escalations are addressed within the defined...

Responsibilities Provide technical support via telephone and email thoroughly logging all interactions in respective support cases. Work night shifts without rotations with a shift ranging from 8 PM to 7 AM IST. Participate in weekend or holiday coverage on a rotational basis with the team. Vali...

Job DescriptionWho we areFor 30 years Stefanini has been helping midsize large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient cost-reducing and effective services...

Duties Provides technical support via telephone and email and thoroughly logs all interactions in respective support cases Will work night shifts IST Validates and reports customer submitted product bug reports with Educates customers on the use of Digital Marketing products Assists in testing new...

Skills: Must be a technical graduate At least progressive experience diagnosing and resolving problems in a complex software environment Technical Support or implementation experience supporting enterprise software solutions ideally Marketing Automation CRM PRM or SFA applications ideally in...