Workplace Associate

Who are we

Job Summary

We are looking for a Workplace Associate to join our regional Corporate Real Estate (CRE) team to manage operations in this role youll deliver exceptional workplace experiences and ensure smooth daily operations across Equinix offices. You will uphold CREs Four Keys- Safety Courtesy Efficiency Community while supporting employees visitors and new hires managing site logistics and creating engaging onsite events that build a vibrant workplace community.

Responsibilities

Operations & Customer Experience

• Manage one or more sites to meet Operational Excellence standards

• Oversee daily office operations serve as the onsite CRE representative welcome and assist employees and guests; manage visitor access and badges

• Support new hires with onboarding and introduce CRE services

• Keep reception and common areas clean organized and visitor-ready

• Build strong relationships anticipate needs and deliver personalized service

Events & Community

• Plan and deliver workplace events that energize and connect employees

• Promote events through Office Raven Calendar posters and Viva Engage

• Create surprise and delight moments (festive treats seasonal themes activities)

• Share event photos and support community engagement online

Safety & Courtesy

• Maintain site safety and security; follow emergency procedures and escalation protocols

• Respond promptly to tickets and customer inquiries with clear communication

• Provide guidance on building policies etiquette and workplace navigation

• Share site updates using approved CRE communication templates

Efficiency & Site Support

• Manage mail deliveries Envoy check-ins and office supplies when on-site alone

• Raise or oversee Purchase Orders per CRE policy

• Support office moves openings closures and change projects

• Coordinate with vendors contractors landlords and internal partners

• Advocate for CRE services and ensure the business understands our value

• Support site projects and programs

Qualifications

• Bachelors degree or equivalent hospitality/customer experience

• Minimum 5 years in workplace operations hospitality events or similar fields

• Strong English communication and interpersonal skills

• Ability to multitask problem-solve and manage projects effectively

Behaviors

• Integrity accountability and strong work ethic

• Proactive positive and customercentric mindset

• Strong relationships and teamwork orientation

• Clear communicator who raises issues and shares successes

• Contributes to an inclusive collaborative hightrust team culture

Equinix is committed to ensuring that our employment process is open to all individuals including those with a disability. If you are a qualified candidate and need assistance or an accommodation please let us know by completing this form.

Equinix is an Equal Employment Opportunity and in the U.S. an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race color religion creed national or ethnic origin ancestry place of birth citizenship sex pregnancy / childbirth or related medical conditions sexual orientation gender identity or expression marital or domestic partnership status age veteran or military status physical or mental disability medical condition genetic information political / organizational affiliation status as a victim or family member of a victim of crime or abuse or any other status protected by applicable law.

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