Windows Endpoint Engineer End User Computing (EUC) Engineer

Job Title: Windows Endpoint Engineer / End User Computing (EUC) Engineer

Location: Pune / Hyderabad
Band: B3
Experience: 8 Years
Budget: Up to 20 LPA

Job Description

We are seeking a skilled Windows Endpoint Engineer to support and manage enterprise end-user computing environments. The ideal candidate will have strong experience in Windows endpoint administration endpoint security VMware infrastructure ServiceNow and remote access technologies.

Key Responsibilities

• Configure and manage Windows and ELUX end-user devices to ensure secure internet access and compliance with organizational policies.
• Manage elevated privileges and administrator access controls across endpoint environments.
• Implement and support remote desktop access and remote assistance solutions.
• Assess business requirements design solutions implement configurations and hand over completed solutions to operations teams.
• Maintain and update inventory and asset management systems workflows and records.
• Support endpoint observability monitoring and reporting requirements.
• Develop customize and support ServiceNow (SNOW) workflows and integrations.
• Monitor and manage VMware virtual infrastructure including vSphere ESXi vCenter and vROps environments.
• Perform capacity planning and infrastructure performance analysis.
• Collaborate with infrastructure security and operations teams to ensure service availability and compliance.
• Create technical documentation SOPs and knowledge base articles.

Required Skills

• Strong experience in Windows Endpoint Administration and End User Computing (EUC).
• Hands-on experience with Active Directory Group Policies (GPO) and endpoint security management.
• Experience managing privileged access and administrator rights.
• Knowledge of remote desktop technologies and endpoint support tools.
• Hands-on experience with ServiceNow (SNOW).
• Intermediate to advanced experience with VMware vSphere ESXi vCenter and vROps.
• Good understanding of SAN and NAS storage technologies.
• Experience with asset management and inventory management systems.
• Strong troubleshooting and problem-solving skills.

Preferred Skills

• Experience in infrastructure capacity management.
• Basic to intermediate PowerShell scripting and automation skills.
• Knowledge of monitoring and observability platforms.
• Experience working in large enterprise environments.

Education

• Bachelor's degree in Computer Science Information Technology or related field.
• Relevant certifications in VMware Microsoft or ServiceNow will be an added advantage.

Required Skills:

ms windows server windows administration end user support end user point userpo userpoint