UX Designer

Summary

Guidewires Professional Services (PS) team partners with P&C insurers worldwide to implement our cloud platform and unlock measurable value from their transformation programs.

Youll join a multidisciplinary UX group within PS that collaborates closely with product development architects and delivery teams to design intuitive high-performing digital experiences for complex insurance workflows.

We work in a supportive inperson environment in Bengaluru combining design craft domain expertise and curiosity to solve real customer problems.
In this role you will design responsive user interfaces for enterprise insurance applications integrating cutting-edge AI capabilities into day-to-day workflows for claims policy billing and analytics. Youll apply a user-centered design process to translate intricate business and technical constraints into clear scalable interaction patterns and visual systems collaborating with BAs engineers and client stakeholders. This is an opportunity to deepen your craft shape PS delivery assets and directly influence how insurers engage operate and make decisions on Guidewires global industry platform.

Job Description

What youll do

• Collaborate with Lead UX Architects Business Analysts and engineers to design endtoend UX and UI flows for complex insurance journeys (e.g. claims policy servicing billing) that are both user-centered and technically feasible.
• Create high-quality responsive UI designs wireframes and interactive prototypes in Figma ensuring they align with customer brand guidelines PS implementation accelerators and Guidewires design system and tokens.
• Translate business requirements user research and workflow analysis into clear UX deliverables (journey maps information architecture interaction patterns highfidelity mockups and redlines) that support faster higherquality Professional Services implementations and reusable assets.
• Partner with PS project teams in an Agile/Scrum environment to refine designs through sprint ceremonies incorporate feedback from client stakeholders and balance usability performance accessibility and delivery timelines.
• Contribute to the evolution of shared design systems design tokens and component libraries used across PS to reduce implementation effort improve consistency and scale best-practice user experience patterns across regions and lines of business.
• Apply accessibility and inclusive design principles to ensure solutions work for diverse users devices and usage contexts helping insurers deliver compliant intuitive digital products for their customers and employees.
• Use AIpowered design prototyping and analytics tools where appropriate to explore concepts validate ideas quickly and improve design productivity in line with Guidewires AIdriven services strategy and cloud transformation priorities.
• At Guidewire we foster a culture of curiosity innovation and responsible use of AIempowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

What youll bring

Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation productivity and continuous improvement.

• 3-6 years of experience in UX interaction or UI design ideally on complex enterprise B2B or workflow-heavy software products or platforms.
• Proficiency with modern design and collaboration tools such as Figma and Miro; familiarity with tools like Photoshop and PowerPoint for visual refinement stakeholder presentations and design documentation.
• Experience working with or contributing to design systems and design tokens and confidence designing responsive web applications for desktop and mobile.
• Strong visual and interaction design skills with keen attention to detail in layout spacing typography color component states and error handling.
• Ability to work independently under the guidance of a Lead UX Architect while actively collaborating with cross-functional Agile/Scrum teams in a fast-paced delivery environment.
• Clear written and verbal communication skills with the ability to explain design decisions to non-design stakeholders facilitate feedback sessions and iterate quickly based on input.
• Solid organizational skills and the ability to manage multiple tasks and project streams including client-driven priorities and internal PS initiatives.

Preferred

• Bachelors or masters degree in Human-Computer Interaction Interaction Design UX Design Industrial Design Design Thinking or a related discipline or equivalent practical experience.
• Experience designing for insurance financial services or other regulated domain-heavy industries where workflows are complex and data-rich.
• Exposure to Professional Services or implementation projects (for example working with external client stakeholders adapting designs to customer-specific brands and processes or supporting product rollouts).
• Understanding of how AI and analytics can be embedded into workflows (such as assisting adjusters underwriters contact-center agents or operations teams) to improve decision-making efficiency and customer experience.

Your Impact

We believe in clarity and setting you up for your first months youll onboard to Guidewires products Professional Services methods and core P&C insurance journeys then take ownership of UX and UI design for specific features or projects under the mentorship of a Lead UX Architect and senior PS leaders.

Youll help create Figma-based design assets specifications and reusable patterns that reduce implementation effort and time while elevating user experience across customer programs and regions. As you grow your work will shape how PS scales AI-enabled delivery influences product and design system evolution and helps global insurers successfully run differentiate and grow their businesses on Guidewires cloud digital analytics and AI-powered industry platform.

About Guidewire

Guidewire is the platform P&C insurers trust to engage innovate and grow efficiently. We combine digital core analytics and AI to deliver our platform as a cloud service. More than 540 insurers in 40 countries from new ventures to the largest and most complex in the world run on Guidewire.

As a partner to our customers we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600 successful projects supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration localization and innovation.

For more information please visit and follow us on Twitter: @GuidewirePandC.

Guidewire Software Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace and believe that a diversity of perspectives abilities and cultures is a key to our success. Qualified applicants will receive consideration without regard to race color ancestry religion sex national origin citizenship marital status age sexual orientation gender identity gender expression veteran status or disability. All offers are contingent upon passing a criminal history and other background checks where its applicable to the position.