Territory Recovery Manager
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Job Summary
Role Profile
Role Title: Territory Recovery Manager
ROLE SPECIFICATION
Role Title | Territory Recovery Manager |
Employee Interviewed | |
Reports To | RRM Recovery |
Company | Muthoot Fincorp Limited |
Function/Department | Secured & Unsecured Lending Business / Recovery |
Written By | Samyukt |
Approved By (Jobholder) | |
Approved By (Immediate Superior) | |
Date (Written On) | 10th Dec24 |
ROLE SUMMARY
The role involves overseeing and managing the recovery and continuity of operations within a specific geographic. He will beresponsible for managing a team of Area recovery managers developing and implementing effective recovery strategies and ensuring compliance with regulatory requirements.
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ORGANIZATIONAL CHART
KEY RESPONSIBILITIES
Portfolio Management | Develop and implement effective recovery strategies to minimize losses and maximize recoveries in line with organizational policies and regulatory requirements. |
Continuously review and improve recovery processes identifying opportunities for efficiency gains and cost reductions | |
Oversee a portfolio of business loans identifying potential risks and opportunities for recovery and developing targeted recovery plans. | |
Stakeholder Management | Engage with internal stakeholders including sales and risk teams to ensure alignment and effective communication. |
Interact with customers to negotiate repayment plans settlements and other recovery-related activities. | |
Compliance Management | Ensure compliance with regulatory requirements organizational policies and industry standards. |
Data Management | Provide regular reports and analysis on recovery performance including metrics such as recovery rates days to recover and loss given default. |
KEY CHALLENGES
- Technology Challenges M Collect Tool
- Lack of technology support (Cibil tool)
KEY DECISIONS TAKEN
NA
KEY INTERACTIONS
Internal Stakeholders | External Stakeholders |
Sales Legal Operation Audit | Customers Police dept Legal |
KEY ROLE DIMENSIONS
Geographical Coverage- No of Direct Reportees- Total Team Size Loan Account Managed Portfolio | 45- 60 Branches (250 400 Kms) 6 -9 ( ARMs ) 6 -8 7000 accounts 5 cr |
KEY SKILLS & BEHAVIOURAL ATTRIBUTES
- Knowledge of legal and risk management
- Knowledge of lending unsecured products processes and regulations
- Knowledge in data interpretation
- Planning & execution
- Good communication in local language
- Interpersonal skills with the ability to collaborate with internal stakeholders and external partners.
EDUCATION / EXPERIENCE
Minimum Qualification: Any Graduate
Nature of Experience: 5 Years Experience in Recovery / Similar Experience from BFSI
Required Experience:
Manager
About Company
Muthoot FinCorp is one of the leading NBFCs that offers hassle free & instant online gold loans for every need! Avail instant online ✓Gold Loan ✓Small Business Loan ✓Two Wheeler Finance ✓Used Car Loan ✓Home Loan. Apply, and get quick loan approvals.
