Supply Quality Manager

Be the first person to own chat quality expert training and Vedic content for our fast-growing astrology platform a rare seat where real spiritual expertise meets a global data-driven product. Our platform is one of the worlds largest astrology & spiritual consultation platforms 70M users worldwide

• Fact-check Vedic content for accuracy

• Contribute to esoteric content features for the India product

• Identify user pain points and suggest marketing angles for chats

• Identify and fix bottlenecks in expert performance to improve overall supply quality

• Run regular quality control (QC) of consultation chats covering cultural fit retention and engagement

• Build a training program and quality standards for India-based experts

• Support hiring by screening candidate experts for genuine consultation ability

• 3 years on an astrology/consultation platform in a role tied to supply quality or expert training OR 2 years of supply/marketplace ops combined with hands-on Vedic astrology practice

• Fluent Hindi English (B2)

• Nice to have: experience training or onboarding experts/consultants

• Directness comfortable giving experts feedback

• Comfortable building a process from scratch without a ready-made playbook

• Comfort with cross-cultural communication

• Working knowledge of using AI tools to analyze chats at scale

• Vedic astrology education/qualification or working knowledge of Kundli reading dashas transits nakshatras

• Additional tools: KP Lal Kitab Nadi Prashna Vastu numerology gemology

• Knowledge of the Panchang/muhurat and festival calendar

• Experience creating content (video/text) for a spiritual audience

• Additional regional languages: Tamil Bengali Marathi Telugu

• Experience recruiting or building a team of experts

• Fully remote full-time role

• Work on a product with 70M users real scale impact not private-practice scale

• Be the first hire of this kind you set the standards not just execute someone elses

• Clear growth path: Head of Spiritual Expertise (India) lead of the local Board of Experts or Supply Ops Lead (India)