Supervisor Operations
Job Summary
Job Title: Supervisor - Operations - Onsite
Location :Hoskote / Bengaluru -Sy No 80/6 Chokkahalli Village kasaba Hobli Hoskote taluka Bangalore Bengaluru- 562114 India
Qualifications
- Graduate in any discipline.
- 5-7 years of experience in warehouse logistics or supply chain operations.
- Experience in WMS SAP or similar warehouse systems preferred.
Job Purpose:
To supervise day-to-day warehouse operations ensuring safe accurate and efficient execution of inbound outbound inventory and value-added services while meeting customer requirements productivity targets and compliance standards.
Key Responsibilities
Operational Management
- Supervise daily warehouse operations including inbound outbound and VAS activities.
- Ensure timely completion of receiving put-away picking packing dispatch and inventory transactions.
- Monitor productivity and throughput against defined targets.
- Ensure adherence to customer SOPs and operational procedures.
Team Management
- Lead and manage warehouse associates and floor staff.
- Allocate manpower effectively based on operational priorities.
- Conduct daily briefings and shift handovers.
- Monitor attendance discipline and employee performance.
Customer Service & Compliance
- Ensure customer SLAs and KPIs are achieved.
- Support customer visits audits and operational reviews.
- Maintain documentation and records as per contractual requirements.
Safety & Quality
- Ensure compliance with safety standards and warehouse regulations.
- Conduct regular safety observations and toolbox talks.
- Support 5S implementation and continuous improvement initiatives.
- Drive a zero-incident and zero-damage culture.
Reporting & MIS
- Prepare daily operational reports and KPI dashboards.
- Track productivity throughput attendance OT and service levels.
- Escalate operational issues and risks to management in a timely manner.
Key Performance Indicators (KPIs)
- Throughput Achievement
- Order Fulfilment Accuracy( 99%)
- On-Time Dispatch (99%)
- Productivity Tracking
- OT Control
- Customer SLA Compliance (100%)
- Safety Compliance (Zero LTI)
- Audit Compliance Score
- Damage and Shrinkage Control
Required Skills
- Warehouse Operations Management
- Manpower Planning
- Team Leadership
- SAP
- Problem Solving & RCA
- MS Excel and Reporting
- Communication & Coordination
- Continuous Improvement
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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Required Experience:
Manager
About Company
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries