Subject Matter Expert Network Engineer

What success looks like in this role:

• Monitor and troubleshoot Network Infrastructure within the guidelines of Incident Management (Return-to-Service) Problem Management (Reason for Outage) and Change management.
• Configuration management of Local Area Networks (LANs) Wide Area Networks (WANs) Wireless LANs network segments security devices and Internet and Intranet systems to ensure operability.
• Perform network maintenance and system upgrades including patches hot fixes and security configuration.
• Continuously explore the opportunities to automate repetitive tasks and share the best practices across all the teams.
• Ability to implement administer and troubleshoot network infrastructure devices including wireless access points routers switches WLAN controllers.
• Remotely support customers and/or onsite technicians test and turn-ups of WAN and LAN equipment.
• Work with engineering department to develop customer and device specific knowledge base.
• Maintaining and predesign documents for all network infrastructure.
• Maintains on-call availability to respond to network issues and up-time; must be flexible and available with the scheduling.
• Plan and implement network changes as per the ITIL change management process.
• Meet and exceed customer SLA or OLA metrics.
• Work with third party vendors to remediate and resolve customer issues.

#LI-BN1

You will be successful in this role if you have:

• Minimum 8 years of experience in networking technologies.
• ITIL foundation knowledge and certification.
• Hand on experience in working with the following:
  • Cisco routers Catalyst switches Nexus switches WLCs & Meraki devices
  • HP Aruba switches routers & WLCs
  • Cisco ISE Cisco DNAC ACI
  • SD WAN Silver peak Velo cloud etc.

• Good level of understanding on the virtualization concepts.
• Knowledge on Public Clouds like Azure AWS Google

• Automate tasks and monitor their effectiveness.

• Hand on experience with routers switches wireless controllers. (Cisco Aruba and Meraki)
• Professional level certification in one or more fields. (Cisco- CCNA CCNP SISE; Aruba - ACSA ACSP ACMX ACSDP)
• Proficient with standard troubleshooting practices and methodologies.
• Strong understanding of network infrastructure and network hardware.
• Ability to think through problems and visualize solutions.
• Knowledge of application transport and network infrastructure protocols.
• Good analytical and problem-solving skills.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age blood type caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.

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