Staff Technical Program Mgr

As a Technical Program Manager Level 5 you will own the planning execution governance and delivery of complex engineering programs across NetApp product teams. You will partner with engineering product management quality release management and customer-facing teams to translate business and technical priorities into executable plans.

You will manage program scope dependencies risks release readiness engineering backlog health defect governance and stakeholder communications. You will use data automation agile practices and responsible AI to improve predictability quality productivity and operational efficiency.

• Drive coordination and orchestration across multiple stakeholders to identify prioritize design and deploy key initiatives that accelerate NetApps Technology growth.
• Collaborate with cross-functional teams to identify and implement process improvements and best practices to enhance the overall customer experience.
• Guide other stakeholders in the development of comprehensive programs and tech initiatives including clear and concise governance models policies and procedures.
• Communicate updates progress and results to stakeholder groups including executive leadership sales teams and cross-functional teams.
  Be instrumental in gathering field feedback and insights to inform CORE FILE SERVCIES GROUP team on new initiatives

Knowledge and Technical Skills

• 15 years of experience in technical program management engineering program management or related roles in enterprise software infrastructure cloud storage or distributed systems.
• Strong understanding of agile delivery release management CI/CD practices backlog management defect governance and software quality processes.
• Proven ability to lead complex cross-functional engineering programs involving multiple teams geographies dependencies and executive stakeholders.
• Experience defining and improving execution metrics such as schedule predictability engineering throughput backlog health defect aging release readiness risk burndown and quality outcomes.
• Demonstrated ability to use tools such as Jira Power BI or equivalent platforms to manage plans dependencies risks dashboards and stakeholder reporting.
• Ability to understand technical architecture dependencies engineering trade-offs and quality risks sufficiently to drive informed program decisions.
• Experience applying AI automation or analytics to improve productivity reporting planning quality or operational efficiency with appropriate governance and responsible-use practices.

Preferred qualifications

• Experience working in enterprise storage cloud infrastructure data management SaaS distributed systems or platform engineering.
• Experience managing programs involving customer escalations quality initiatives release trains or cross-product dependencies.
• Experience building executive dashboards and operating reviews.
• Experience leading change management or process transformation across engineering organizations.
• Strong facilitation skills for driving alignment in ambiguous or high-pressure of NetApp products