Staff Technical Program Manager

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage secure and automate their IT environments driving operational efficiency and long-term business success.

Backed by Insight Partners a leading global software investor Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000 Kaseya has built a culture centered around innovation accountability and results. We are a high-growth high-performance organization that values individuals who are driven adaptable and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya success comes from embracing challenges moving with urgency and continuously raising the bar.

Role Overview

As a Staff Technical Program Manager at Kaseya you will lead high-impact cross-platform technical programs that span multiple SaaS products engineering organizations and business functions. You will operate as a force multiplier for engineering and product leadershipdriving execution rigor dependency management and delivery predictability across complex initiatives such as platform integrations modernization efforts reliability improvements and enterprise-scale launches.

This role requires strong technical depth systems thinking executive communication and the ability to influence across a highly matrixed organization.

Key Responsibilities

Program Leadership & Delivery

• Own and drive end-to-end execution of large cross-functional technical programs impacting multiple Kaseya products and platforms.

• Translate company-level priorities into clear program plans milestones success metrics and delivery commitments.

• Actively manage scope risks dependencies and tradeoffs across engineering product security infrastructure and operations teams.

• Ensure programs are delivered with high quality security and reliability standards appropriate for MSP and enterprise customers.

Technical & Architectural Partnership

• Partner closely with engineering leaders and architects to understand system design platform constraints and technical risks.

• Drive alignment on architecture decisions sequencing and integration strategies especially across acquired products.

• Develop technical fluency across Kaseyas SaaS platforms APIs data flows and cloud infrastructure.

Stakeholder & Executive Communication

• Serve as the single-threaded owner for program health communicating clearly with senior engineering product and executive leaders.

• Produce crisp executive-level updates that highlight progress risks mitigation plans and decision points.

• Facilitate decision-making across organizations with competing priorities and limited resources.

Operational Excellence & Scale

• Establish scalable program management frameworks operating rhythms and tooling to support Kaseyas growth.

• Identify systemic execution gaps and drive improvements in planning dependency management and delivery predictability.

• Mentor and influence other TPMs helping raise the bar for technical program management across the organization.

Minimum Qualifications

• 10 years of experience in Technical Program Management Engineering Program Management or equivalent roles in SaaS or cloud-based software environments.

• Strong technical foundation with the ability to engage deeply in architecture APIs data and cloud-native systems.

• Proven experience leading multi-team multi-product programs with significant technical and organizational complexity.

• Exceptional written and verbal communication skills including experience presenting to senior leadership.

• Demonstrated ability to influence without authority in a fast-paced matrixed organization.

Preferred Qualifications

• Experience working on platform integration M&A integration or large-scale SaaS modernization initiatives.

• Familiarity with cloud platforms (AWS preferred) distributed systems and enterprise-grade security requirements.

• Experience supporting B2B IT management security or MSP-focused products.

• Strong working knowledge of Agile and hybrid delivery models.

• Prior experience mentoring TPMs or acting as a program leader across multiple initiatives.

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.