Staff Software Engineer (DevOps)

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage secure and automate their IT environments driving operational efficiency and long-term business success.

Backed by Insight Partners a leading global software investor Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000 Kaseya has built a culture centered around innovation accountability and results. We are a high-growth high-performance organization that values individuals who are driven adaptable and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya success comes from embracing challenges moving with urgency and continuously raising the bar.

About the Role:

• Kaseyas SaaS Backup products protect M365 Google Workspace and Salesforce data for hundreds of thousands of businesses globally.
• We are building the next generation of our backup storage platform a unified cloud agnostic system built to operate at massive scale across trillions of objects and petabytes of data.
• As a Staff Engineer you will own one or more platform services end to end: design implementation testing and production readiness. You work with high autonomy on well-scoped problems and are the go-to technical owner for your domain.

What You Will Do:

• Own the full lifecycle of a platform service from design through production deployment and on call support
• Build reliable well tested backend services in Go with a strong focus on correctness and operational simplicity
• Design and implement integrations with SaaS APIs (M365 Google Workspace Salesforce) handling rate limits delta sync checkpointing and failure recovery
• Collaborate closely with principal and senior engineers on cross service interfaces and data models
• Write high quality code that sets the standard for the engineers around you
• Participate in design reviews and contribute to architectural decisions within your domain

Required Skills:

• 812 years of DevOps / SRE experience with at least 3 years managing large-scale infrastructure
• Kubernetes cluster operations resource management custom controllers multi-tenant workload isolation
• Infrastructure as Code Terraform or Pulumi at production scale; versioned modular reusable
• CI/CD pipeline ownership designing and maintaining pipelines (GitHub Actions Jenkins ArgoCD or equivalent)
• Observability stack metrics logs and traces in production (Prometheus Grafana Datadog or equivalent); defining SLOs/SLAs not just dashboards
• Incident management at scale structured on-call alert triage runbooks post-mortems; experience reducing alert noise (1K alerts/month environment)
• Networking fundamentals DNS load balancing firewalls VPC/overlay networks in hybrid environments
• Security & compliance mindset secrets management (Vault) RBAC image scanning audit logging; critical for a backup product handling customer data
• Scripting proficiency Go or Python for automation; shell scripting for ops tooling
• Linux systems depth performance tuning kernel parameters storage I/O process management at scale

Desired Skills:

• OpenStack operations managing Nova Swift Neutron Cinder at scale
• Multi-cloud abstraction managing workloads across AWS GCP Azure and private cloud with consistent tooling
• Large-scale infrastructure (5K nodes) capacity planning hardware lifecycle rack-level failure domains
• Cost optimization / FinOps cloud spend analysis rightsizing storage tiering strategies
• Chaos engineering fault injection game days resilience testing (Chaos Monkey Litmus)
• Bare metal provisioning PXE boot IPMI automated OS provisioning at scale (Ironic MaaS)
• Backup/DR domain awareness understanding RPO/RTO storage replication data protection pipelines
• Go proficiency reading and debugging Go services contributing to internal tooling

Why Join Kaseya:

• High ownership over a real production service from day one
• Greenfield platform with strong technical leadership and a clear roadmap
• Small team where your contributions are visible and impactful
• Competitive salary and benefits

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.