Staff Application Developer Record to Report (Workday Financials)

Be the one building AI-powered experiences where they matter most.

At Genesys we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people systems data and AI to help organizations deliver more personalized service improve operational efficiency and build stronger customer relationships.

Help build support and operate technology used by more than 8000 organizations in over 100 countries moving AI from possibility to production in real-world enterprise environments every day.

Job Title: Staff Application Developer -Record to Report

Location: India

About Genesys: At Genesys we empower organizations to create empathetic personalized customer experiences at scale. As a global leader in cloud customer experience and contact center solutions we are transforming how businesses engage with their customers.

As part of our continued growth and digital finance transformation we have recently implemented Workday Financials and are expanding our FinTech support organization. We are seeking a talented Workday Financial Systems Analyst to join our collaborative and high-performing FinTech team.

This is a highly visible role that partners across Finance Accounting IT and Product to drive scalable compliant and optimized financial system processes that support our global operations.

Position Summary: The Workday Financial Systems Analyst will serve as a functional and technical subject matter expert for Workday Financials supporting both implementation enhancements and post-production optimization.

This role will help design configure test and support the full suite of Workday Financial functional areas including:
Core Financials (General Ledger)

Accounting Center

Tax

Advanced Accounting (Alternate Ledger Currency Multicurrency Revaluation Alternate Account Sets)

Financial Reporting

Business Assets

Banking & Cash Management

Accounting Center/Prism

Security

This position plays a critical role in ensuring financial data integrity SOX compliance automation maturity and continuous process improvement across our global finance ecosystem.

Key Responsibilities: Partner with Finance Accounting IT and Product stakeholders to gather business requirements and translate them into scalable Workday Financials solutions.

Design configure test and document enhancements across Workday Financial modules.

Support bi-annual Workday releases including impact analysis regression testing and production deployment coordination.

Serve as a Workday Financials SME providing functional support and troubleshooting issues submitted via ServiceNow.

Document root cause analysis and resolutions in accordance with Genesys governance standards.

Identify and implement process improvements that drive automation scalability and operational efficiency.

Support the maintenance of existing Accounting Center use cases learn to troubleshoot batch errors and strive to maintain accuracy of resulting journals.

Assist in configuration and maintenance of Business Processes Account Posting Rules Worktags and Security Roles.

Support SOX compliance efforts including periodic security audits and documentation controls.

Collaborate with IT and integration teams on Workday-integrated third-party systems such as tax engines reconciliation tools banking systems and accrual processes.

Support financial reporting needs and ensure data integrity across ledgers book codes currencies and alternate account sets.

Required Qualifications:

8 years of hands-on Workday Financials experience.

Strong understanding of accounting principles financial processes and internal controls.

Experience working in Workday Fins ERP support role or implementation role.

Demonstrated experience configuring and supporting multiple Workday Financial functional areas.

Experience supporting a SOX-controlled environment.

Experience working in Jira and incident ticket-driven support model (e.g. ServiceNow).

Strong written and verbal communication skills.

Ability to see the big picture and understand impacts on downstream systems or other Workday modules.

Work performed is accurately reliably and clearly documented for others review.

Ability to handle multiple tasks and adapt to changing priorities quickly.

Ability to learn organization model and work with cross-functional teams within IT and business and across different regions (e.g. North America APAC EMEA LATAM)

Self-motivated and able to work on critical tasks independently and as a member of a team.

Preferred Qualifications:

Working familiarity with Consolidated Reporting Multicurrency Alternate Ledger Account Sets Revaluation Book Codes Allocations and Alternate Ledger Currency.

Background in Accounting Finance Tax preferred.

Advanced Excel proficiency (pivot tables complex formulas financial analysis).

Experience with Workday EIBs and integration tools.

Workday security configuration knowledge in a SOX-controlled environment.

Bachelors degree in management information systems accounting finance or related fields.

Working hours- 4:00 PM-1:00 AM

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Working at Genesys

• AI at enterprise scale Build support and operate AI-powered technology used by more than 8000 organizations worldwide. 150new AI features were released in the last fiscal year.
• A flexible-first culture Join a global team of nearly 7000 employees with flexible ways of working designed to help people do their best work.
• Growth in the AI era Build future-ready skills through mentorship learning programs leadership development and education support.
• Time to recharge and give back Benefits include paid volunteer time August Free Fridays well-being resources and regionally tailored programs for employees and their families.
• Recognized globally Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply heres what you can typically expect:

• Our Talent Acquisition team reviews your application with the hiring team.

• A Talent Acquisition Partner will review your application and if your background is aligned schedule a Zoom interview.

• Next youll meet the hiring manager and other members of the interview team.

• We aim to keep the process focused and respectful of your time with no more than five interviews in most cases.

• After interviews are complete our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how were applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

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Employee Referral

If a Genesys employee referred you please apply using the link they shared so we can connect your application to their referral.

About Genesys:

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud is the Agentic Orchestration Platform that securely connects people systems data and AI across the enterprise with built-in governance and control. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in your ability to access or use this online application and need an alternative method for applying you or someone you know may contact us at .

You can expect a response within 2448 hours. To help us provide the best support click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodationsuch as application follow-ups or resume submissionsmay not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.