SRE 2

We run the production infrastructure behind a regulated digital-first bank payment rails core banking workloads and customer-facing services on a multi-account AWS estate managed through code and GitOps. Its a place where reliability and trust matter deeply and where the systems you look after have real consequences for real customers.
Were looking for an SRE-2 who enjoys that kind of responsibility: someone who keeps systems stable automates away the repetitive work and brings a steady hand when things break. Youll make changes through well-defined safe paths debug production with curiosity and treat reliability and compliance as part of the same craft rather than competing goals.
This is a hands-on production role. Youll own real systems share the on-call rotation with the team and grow into the judgment that banking infrastructure rewards.

• Operate and maintain production cloud infrastructure with a focus on availability stability and risk reduction.

• Make infrastructure and configuration changes through approved patterns and GitOps workflows so changes stay reviewable repeatable and safe.

• Support Kubernetes-based production workloads across our environments: deployments scaling rollouts and day-2 operations like debugging recovery and resource tuning.

• Monitor system health through metrics logs and alerts and use them to find and fix the root of a problem.

• Participate in incident response troubleshooting and recovery for production systems.

• Contribute to root cause analysis and help implement the preventive actions that come out of post-incident reviews.

• Build automation for operational tasks (runbooks scripts Terraform) to reduce manual effort and free the team up for higher-value work.

• Help maintain the security compliance and governance controls that keep a regulated banking environment healthy.

• Take part in disaster recovery work DR drills failover cross-region posture as a meaningful part of what we deliver.

• Keep runbooks SOPs and operational documentation useful and up to date.

• Collaborate with DevEx and application teams to help their services land smoothly in production.

Must-Have

Core engineering

• 46 years in SRE / Infrastructure / Production Operations roles.

• Hands-on AWS experience in production: core services (EC2 S3 IAM VPC RDS/Aurora load balancing) with genuine operational depth and comfort working within a multi-account setup.

• Working knowledge of Kubernetes with day-2 experience you can debug a CrashLoopBackOff OOMKill failed rollout or in-cluster DNS issue not only deploy manifests.

• Strong Linux fundamentals with real troubleshooting depth youre comfortable reasoning through a hung process disk or inode exhaustion a failing systemd unit or a tricky networking issue.

• Networking fundamentals (DNS TCP/IP HTTPS/TLS load balancing) solid enough to reason about latency and connectivity during a live incident.

• Experience with observability tooling (Prometheus Grafana ELK/OpenSearch) using it to form and test hypotheses when you debug.

• Hands-on Terraform and Git for infrastructure change including writing reusable scalable modules with a good feel for plan/apply state and code review.

• Ability to write automation scripts (Bash required; Python strongly preferred).
  
  How you work
  

• You value safe reviewable change. Youre happy working through approved patterns and change windows because you know thats what keeps a shared production environment trustworthy.

• You think in terms of GitOps Git as the source of truth and youre mindful of blast radius and keeping workloads well isolated.

• Youre ready to share the on-call rotation and you tend to stay calm and methodical when things get busy.

• You lean toward least-privilege and just-in-time access as a natural way of working and youre comfortable with the audit trails that come with a bank.

• You see compliance (RBI NPCI PCI) as a set of guardrails to design within and youre good at finding solutions that work well inside them.

• You treat documentation as part of the job updating runbooks and SOPs so the next person (often future-you) has an easier time.

• You use AI tooling well pairing it with your own engineering judgment rather than leaning on it blindly and youre mindful that tokens and compute have a cost not something to take for granted.

  Good-to-Have

• Exposure to high-availability and disaster recovery setups (multi-AZ cross-region replication active-passive/active-active).

• Experience with web servers (nginx Apache).

• Working knowledge of databases (PostgreSQL DynamoDB ElasticSearch etc.) enough to triage alongside our DBAs.

• Prior experience in a regulated or compliance-heavy environment (banking fintech payments).

• Multicloud exposure especially with major cloud providers.

• Hands-on experience across a broader set of Terraform providers.

• Python or Go for building operational tooling.

Life so good youd think were kidding:

• Competitive salaries. Period.

• An extensive medical insurance that looks out for our employees & their dependents. Well love you and take care of you our promise.

• Flexible working hours. Just dont call us at 3AM we like our sleep schedule.

• Tailored vacation & leave policies so that you enjoy every important moment in your life.

• A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.

• Learning and upskilling opportunities. Seriously not kidding.

• Good food games and a cool office to make you feel like home. An environment so good youll forget the term colleagues cant be your friends.

We believe in equality. Period.

At slice we are committed to building a diverse and talented workforce. We never discriminate on the basis of race sex religion colour national origin gender gender identity sexual orientation age marital status veteran status medical condition disability or any other class orcharacteristic protected by the applicable law.

We consider all qualified job-seekers with criminal histories in a manner consistent with theapplicable law. Additionally we are committed to providing reasonable accommodations toqualified individuals with physical or mental disabilities in order to participate in the jobapplication or interview process perform essential job functions and receive other benefits andprivileges of employment.

Come join our crew!

slice

A new bank for a new India

slices purpose is to make the world better at using money and time with a major focus on building the best consumer experience for your money. Weve all felt how slow confusing and complicated banking can be. So were reimagining it. Were building every product from scratch to be fast transparent and feel good because we believe that the best products transcend demographics like how great music touches most of us.

Our cornerstone products and services: slice savings account slice UPI credit card slice UPI and slice business are designed to be simple rewarding and completely in your control. At slice youll get to build things youd use yourself and shape the future of banking in India. We tailor our working experience with the belief that the present moment is the only real thing in life. And we have harmony in the present the most when we feel happy and successful together.

Were backed by some of the worlds leading investors including Tiger Global Insight Partners Advent International Blume Ventures and Gunosy Capital.