Sr Director Product Management
Job Summary
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Sr Director Product ManagementWe are Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank we are involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Senior Director Product Management
Job Description
At Fiserv we are transforming financial services through innovative technologies and strategic foresight. Our Financial Crimes and Risk Management Solutions team is dedicated to providing advanced solutions to combat financial crimes and manage risks effectively. We are seeking a strategic and results-driven product leader to drive innovation and to ensure our products delight our customers and effectively detect prevent and manage financial risks including fraud money laundering and sanctions violations.
What Youll Do
As a Senior Director you will play a pivotal role in the modernization of our product suite. Collaborating with Sales Marketing other internal teams partners and clients you will focus on elevating customer experience and fostering business growth.
- Be a product evangelist for the FCRM product suite
- Foster thought leadership by creating compelling value propositions and marketing narratives that resonate with the market customers and sales
- Develop evaluate and execute on buy build partner strategies to bring the highest value to our customers and to drive growth
- Drive innovation that exceeds customer and market expectations in partnership with technology and other product managers by executing on initiatives based on gathering voice of customer staying on top of industry trends understanding competitive landscape technological and analytic advances etc.
- Create and execute go-to-market strategies to drive growth that include product commercialization pricing considerations and distribution channels
- Work alongside internal teams to strategize and implement continual improvement initiatives in methodologies processes and technologies
- Lead digital transformation and modernization initiatives to deliver innovative solutions and services
- Support and collaborate with multiple sales and distribution teams across multiple global markets
- Responsibilities listed are not intended to be all-inclusive and may be modified as necessary
Experience Youll Need to Have
- 8 years of product management experience in financial services
- 8 years in financial services regulatory and compliance environment or Financial Crimes fraud and AML
- 8 years of experience in effective communication skills and building strong relationships with key stakeholders
- 5 years of experience engaging with clients partners internal teams and supporting sales functions
- Track record of successfully launching and managing product portfolios
- Prior experience with Agile development methodologies
- Prior experience creating and executing go-to-market commercialization and sales enablement strategies
What would be great to have:
- Prior experience or working knowledge of AI/ML methodologies including Agentic AI
- In-depth knowledge of technologies and emerging trends with a proven ability to leverage these trends to drive business growth
- Experience working across global teams with different regulatory standards
- MBA or equivalent advanced degree in a relevant field
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Diversity and Inclusion:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Exec
About Company
Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.