Solution Architect Qualtrics
Job Summary
We are seeking an experienced Solution Architect to design and deliver enterprise-grade cloud solutions with deep expertise in AWS Qualtrics and enterprise experience platforms. This role combines technical architecture hands-on development and direct client engagement to build scalable secure integration solutions across banking telecom automotive healthcare and aviation sectors. The ideal candidate will drive end-to-end solutioning from requirements gathering through implementation and serve as a trusted advisor to global clients on platform customization data flow automation and cloud-native transformation.
Job Description:
Full-Time
15 Years
We are seeking an experienced Solution Architect with 15 years of experience to design and deliver enterprise-grade cloud solutions with deep expertise in Qualtrics AWS and enterprise experience platforms. The role requires strong architecture consulting and client-facing experience to build scalable secure and AI-enabled solutions across industries including Banking Telecom Automotive Healthcare and Aviation.
- Qualtrics Certified (CX/EX)
- Solution Architecture
- AWS Cloud Architecture
- Enterprise API Integration
- Qualtrics XM Platform (CX EX PX Brand Experience)
- Serverless Architecture (AWS Lambda API Gateway)
- Stakeholder & Client Management
- Enterprise Solution Design
- AI/ML & Qualtrics AI Features
Cloud & Platforms
- AWS (Lambda API Gateway DynamoDB S3)
- Azure/GCP (Good to have)
- Qualtrics XM Platform
Programming
- Python
- SQL
Frontend
- React
- Angular
- HTML/CSS
- jQuery
DevOps
- Docker
- Jenkins
- Git
Integration
- REST APIs
- CRM Integration
- Data Warehouses
- Ticketing Systems
- SMS/Messaging Platforms
- BI Tools (Tableau Power BI) Preferred
- Lead requirement discovery solution scoping effort estimation and technical proposal creation.
- Engage with business stakeholders to translate business requirements into scalable technical solutions.
- Provide technical consulting during pre-sales and client presentations.
- Design end-to-end cloud-native architectures using AWS and Qualtrics.
- Architect enterprise integrations with CRM analytics platforms and enterprise applications.
- Lead Qualtrics CX EX PX and Brand Experience implementations.
- Drive adoption of AI-enabled capabilities including Qualtrics AI features.
- Conduct architecture and code reviews while ensuring adherence to best practices.
- Act as a trusted advisor to enterprise clients.
- Present solution architecture roadmaps and recommendations to business and leadership teams.
- Align technology solutions with business objectives and future scalability.
- Own the complete solution lifecycle from discovery through implementation.
- Ensure architecture standards security governance and compliance.
- Drive consistency across multiple client engagements.
- Develop reusable solution frameworks and accelerators.
- Build scalable serverless applications using AWS Python and React.
- Drive cloud modernization and digital transformation initiatives.
- 15 years of experience in Solution Architecture or Enterprise Consulting.
- Hands-on experience with Qualtrics XM Platform (CX/EX mandatory).
- Proven expertise in AWS cloud architecture and enterprise integrations.
- Experience designing API-first and serverless solutions.
- Strong client-facing consulting and stakeholder management experience.
- Exposure to AI/ML technologies and Qualtrics AI capabilities.
- AWS Certified Solutions Architect
- Qualtrics CX/EX Certification (Mandatory)
- Experience with Agile/Scrum methodologies
- Consulting or Professional Services background
- Experience with Customer Journey Mapping Voice of Customer (VoC) and Employee Experience programs
- Knowledge of Generative AI and Machine Learning applications
- Experience with data analytics and BI platforms
- Bachelors Degree in Computer Science or related technical discipline (Required)
- Masters Degree in Computer Science or related field (Preferred)
- Enterprise Architecture
- Strategic Consulting
- Cloud-Native Solution Design
- Excellent Communication & Presentation Skills
- Problem Solving & Decision Making
- Leadership & Mentoring
- Innovation & Continuous Improvement
Location:
DGS India - Mumbai - Thane Ashar IT ParkBrand:
MerkleTime Type:
Full timeContract Type:
PermanentRequired Experience:
Staff IC
About Company
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in approximately 120 countries.