Solution Architect AI, Cross Industries
Job Summary
As part of the AWS sales organization SAs work with customers who have complex challenges that require expert-level knowledge to solve. SAs craft scalable flexible and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or design an entirely new cloud-based system.
SAs play a critical role in capturing customer feedback advocating for roadmap enhancements and anticipating customer requirements as they work backwards from their needs. As domain experts SAs also participate in field engagement and enablement producing content such as whitepapers blogs and workshops for customers partners and the AWS Technical Field.
This role focuses on converting Customers AI ambition into reality
Key job responsibilities
The AI SA builds technical relationships with customers of all sizes and operate as their trusted advisor ensuring they get the most out of the cloud at every stage of their journey while adopting GenAI/ML and Agentic technologies across their organisation.
Youll manage the overall technical relationship between AWS and our customers making recommendations on security cost performance reliability and operational efficiency to accelerate their challenging GenAI/ML and Agentic projects.
Internally you will be the voice of the customer sharing their needs with regard to their usage of our services impacting the roadmap of AWS GenAI/ML and Agentic features.
In this role your creativity will link technology to tangible solutions with the opportunity to define cloud-native GenAI/ML and Agentic architectural patterns for a variety of use cases.
You will participate in the creation and sharing of best practices technical content and new reference architectures (e.g. white papers code samples blog posts) and evangelize and educate about running GenAI/ML and Agentic workloads on AWS technology (e.g. through workshops user groups meetups public speaking online videos or conferences).
Technical Leadership & Mentorship: Lead hands-on deep dives and technical workshops contributing reusable code reference architectures and internal technical assets for the broader Solution Architecture organization.
A day in the life
The Solutions Architect-AI team at AWS is responsible for helping customers successfully implement GenAI/ a typical week you will meet multiple customers and you will collaborate with them on designing and operating well-architected solutions. You will earn their trust and show them the art of the possible educating them around the capabilities of AWS. Partnering with internal teams and experts leveraging a deep knowledge of our tools and products youll craft highly scalable flexible and resilient cloud architectures that address our customers business problems. As part of our team youll have the opportunity to continuously learn and innovate daily.
About the team
Cross Industries work hand in hand with AWS customers across mutliple verticals like Auto/Manu Retail/CPG HCLS Travel/Hospitality to help drive AWS GenAI/Agentic services adoption. They are at the crossroads of business and technology and engage with customers of different stages. Supporting the overall technical relationship between customers and AWS they work to understand the customers business needs and give prescriptive guidance on how to create business value with technology. Solutions Architects also have broader impact at scale taking a supporting role in creating and presenting technical content and best practices.
You will be part of a team that is responsible for driving adoption of GenAI/Agentic AWS technologies while bringing differentiated value to customers. This is a team dedicated to some of the largest Brands/Services/Ecommerce customers in India . This customers follow unique technology adoption patterns and growth trajectories that distinguish them from traditional businesses so you will be employing engagement strategies and programs tailored to their business needs and technical preferences.
- 5 years of design implementation or consulting in applications and infrastructures experience
- 5 years of specific technology domain areas (e.g. software development cloud computing systems engineering infrastructure security networking data & analytics) experience
- Experience in external enterprise customer-facing role as a technical lead with strong oral and written communication skills presenting to both large and small audiences
- 5 years of management of technical enterprise customer facing resources or equivalent experience
- Experience in developing and deploying LLMs in production on GPUs Neuron TPU or other AI acceleration hardware or experience designing or architecting (design patterns reliability and scaling) of new and existing systems
- Hands-on experience with AWS ecosystems (including Bedrock AgentCore and SageMaker) to set up secure private-network AI environments and practical experience implementing Retrieval-Augmented Generation using embeddings vector stores and semantic search optimization.
- 6 years of design/implementation of production AI systems
- Cloud Technology Certification (such as Solutions Architecture Cloud Security Professional or Cloud DevOps Engineering)
- Experience developing strategies that influence leadership decisions at the organizational level
- Cloud Technology Certification (such as Solutions Architecture Cloud Security Professional or Cloud DevOps Engineering) or Bachelors degree
- Experience with Machine Learning and Large Language Model fundamentals including architecture training/inference lifecycles and optimization of model execution
- Proven ability to lead projects with complex challenges with extensible operationally excellent cost optimized and aligned solutions outcomes
- Expertise in architecting AI systems within highly regulated or security-sensitive environments (e.g. Financial Services Healthcare Public Sector).
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Required Experience:
Staff IC
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