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SOFT COLLECTIONS & CUSTOMER SERV


Job Location:

Pune - India

Monthly Salary: L 3 - 6
Experience Required: 8-12years
Posted: 13 September 2026 (Yesterday)
Application Deadline: 11 December 2026
Vacancies: 1 Vacancy

Job Summary

WE ARE HIRING SOFT COLLECTIONS & CUSTOMER SERVICE

Location: Pune
CTC: 36 LPA
Experience: Freshers & Experienced
Salary:
Freshers: Up to 25000 take-home
Experienced: Up to 50000 take-home
Depends on last drawn salary and years of experience

We are looking for candidates with extremely excellent communication skills for a Soft Collections & Customer Service process.

Skills Required:
Excellent verbal and written communication
Customer service skills
Soft collections / payment follow-up
Active listening and problem-solving
Negotiation and convincing skills
Basic computer knowledge
Ability to handle customers professionally
Comfortable working in rotational shifts

Benefits:
Performance-based incentives
Rotational week off any 6 days in a month
Multiple shift timings

Login Timings:
4:30 PM
8:30 PM
1:30 AM




Required Skills:

Excellent verbal and written communication Customer service skills Soft collections / payment follow-up Active listening and problem-solving Negotiation and convincing skills Basic computer knowledge Ability to handle customers professionally Comfortable working in rotational shifts Performance-based incentives Rotational week off any 6 days in a month Multiple shift timings


Required Education:

Bachelors Degree (MBA Preferred)