ServiceNow SAM Pro Developer

Role :ServiceNow SAM Pro Developer

Company Name : WillWare Technologies

Work Model : Onsite / Fulltime

Work Location : Bangalore Hyderabad Pune Noida Gurgaon Mumbai Chennai (PAN India)

Experience : 3 to 5 Years

Role Summary

The ServiceNow SAM Pro Developer is responsible for designing implementing and supporting the Software Asset Management Professional (SAM Pro) module on the ServiceNow platform. This role focuses on ensuring license compliance optimizing software spend preparing for vendor audits and providing strategic insights through data-driven reporting. You will work closely with IT Finance Procurement ITAM Legal and vendor management teams to maintain an audit-ready cost-optimized software asset inventory.

Required Skills and Experience

• ServiceNow Development Expertise: 3-5 years of hands-on ServiceNow development experience with strong proficiency in JavaScript/GlideScript Business Rules Script Includes Flow Designer and platform customization.
• SAM Pro Experience: At least 2-3 years of practical experience implementing and supporting ServiceNow SAM Pro with deep understanding of software models entitlements license positions normalization reconciliation reclamation SaaS License Management and optimization.
• Licensing Knowledge: Solid understanding of software licensing concepts (per-user per-device per-core processor named-user concurrent SaaS/subscription) and vendor audit/compliance practices for major publishers (Microsoft Oracle Adobe VMware Salesforce).
• Integration Skills: Proven ability to integrate ServiceNow with external systems via REST/SOAP APIs MID Server and IntegrationHub spokesespecially Discovery SCCM/MECM Intune Jamf and inventory tools.
• Platform Architecture: Familiarity with ServiceNow platform architecture and related applications: ITSM CMDB/CSDM ITOM Discovery Service Mapping Service Graph and their relationships with ITAM/SAM data.
• Analytical Skills: Strong analytical and problem-solving skills with the ability to translate complex licensing contracts into robust upgrade-safe technical solutions. Detail-oriented mindset to ensure data accuracy.
• Collaboration & Communication: Good communication and collaboration skills for working with ITAM procurement vendor management legal finance and IT operations stakeholders.

Required Skills:

ServiceNowSAM Pro