ServiceNow Platform Architect

APN Consulting Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow Fullstack Cloud & Data and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Location: Remote
Experience: 10 Years (7 Years in ServiceNow)

We are seeking an experienced ServiceNow Platform Architect to lead the design architecture and governance of enterprise-wide ServiceNow implementations. The ideal candidate will have deep expertise across multiple ServiceNow modules and will be responsible for defining platform strategy ensuring scalable solutions and driving best practices across development teams.

• Define and maintain the overall architecture of the ServiceNow platform.
• Design scalable secure and high-performance solutions aligned with business objectives.
• Establish platform governance standards and best practices.

• Architect end-to-end solutions across modules such as ITSM ITOM ITAM HRSD SecOps and GRC.
• Lead design workshops and translate business requirements into technical solutions.
• Ensure optimal use of out-of-the-box capabilities and minimize customizations.

• Provide technical leadership to development teams and guide them on complex implementations.
• Review and approve technical designs scripts and integrations.
• Mentor developers and enforce coding standards and design principles.

• Design and implement integrations using REST/SOAP APIs IntegrationHub and MID Server.
• Ensure seamless integration with third-party systems and enterprise tools.
• Drive automation initiatives using Flow Designer and scripting.

• Establish governance frameworks for instance management upgrades and releases.
• Monitor platform performance and ensure system reliability and scalability.
• Define and implement security best practices including ACLs and data protection.

• Act as a trusted advisor to stakeholders and business leaders.
• Participate in client discussions solution presentations and roadmap planning.
• Provide recommendations on platform enhancements and innovations.

• Create and maintain architecture documents solution designs and SOPs.
• Ensure adherence to ServiceNow best practices and upgrade-safe configurations.

• 10 years of IT experience with 7 years in ServiceNow development/architecture
• Proven experience as a ServiceNow Architect or Lead Developer

• Strong experience in:
  • ITSM ITOM (Discovery CMDB) ITAM (HAM/SAM)
  • HRSD SecOps GRC (good to have)
• Expertise in:
  • Scripting (JavaScript Glide APIs)
  • Flow Designer IntegrationHub
  • REST/SOAP integrations
  • CMDB design and data modeling

• Experience in designing enterprise-scale ServiceNow solutions
• Strong understanding of platform governance and best practices
• Ability to define technical roadmaps and architecture blueprints

We are committed to fostering a diverse inclusive and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders races ethnicities abilities and experiences to join our team and help us build a culture of belonging.