ServiceNow Administration
Job Summary
SN Required Information Details
1 Role** ServiceNow Administration
2 Required Technical Skill Set** ITIL CMDB Workflow Design
3 No of Requirements** 1
4 Desired Experience Range** 4 to 6 Years
5 Location of Requirement
Desired Competencies (Technical/Behavioral Competency)
Must-Have
- Responsible for managing the ServiceNow platform including configuration upgrades user access and performance tuning.
- Strong knowledge of Windows/Linux servers networking basics load balancers SSL certificates and integrations with enterprise tools.
- Experience in ITSM modules platform security workflow/UI policiesACLs and troubleshooting infra-related issues.
Good to have:
ServiceNow Certified System Administrator (CSA) ITIL v4
Foundation.
SN Responsibility of / Expectations from the Role
1 Excellent Communication and Articulation Skills
2 System Design Expertise
3 Understanding of IT business processes
4 Result Orientation to close the design
5 Eyes for details - follow up tracking
Required Skills:
Oracle RetailOracle Retail MFCSMFCSMerchandising Foundation Cloud Service