Senior Staff Engineer (Qualtrics Survey Operations Specialist)

Requirements

• Experience : 7.5 years
• Relevant professional experience with strong hands-on experience in survey platforms and operations.
• Strong hands-on expertise in Qualtrics.
• Proven experience building and configuring complex surveys within Qualtrics.
• Strong knowledge of Survey Flow Branch Logic Display Logic Skip Logic Embedded Data and Validation Rules.
• Hands-on experience with Qualtrics workflows notifications and automated actions.
• Experience customizing survey themes styling layouts and user experience.
• Strong experience managing multilingual surveys and translation updates.
• Proven experience in functional testing UX testing workflow validation and survey logic testing.
• Ability to troubleshoot complex survey configuration workflow and production issues.
• Experience managing survey versions corrections enhancements and post-launch fixes.
• Strong attention to detail with a focus on survey quality accuracy and production readiness.
• Strong analytical and problem-solving skills.
• Good communication and stakeholder management skills.
• Ability to work independently and effectively as a hands-on individual contributor.
• Qualtrics certifications or advanced platform training are desirable.
• Experience with Qualtrics XM Customer Experience or Employee Experience solutions is an advantage.
• Knowledge of JavaScript HTML or CSS for advanced Qualtrics customization is desirable.
• Experience with survey integrations APIs dashboards or data exports is an advantage.
• Experience working with global stakeholders and multilingual survey programs is preferred.

Responsibilities

• Build configure and maintain surveys within the Qualtrics platform.
• Configure complex survey logic including branching display logic skip logic validation rules embedded data and survey flows.
• Configure and manage Qualtrics workflows notifications and automated actions.
• Customize survey layouts styling themes and user experience based on business requirements.
• Perform survey updates corrections enhancements and version management.
• Execute comprehensive functional UX workflow and survey logic testing before deployment.
• Troubleshoot survey configuration logic workflow display and user experience issues.
• Manage multilingual surveys and translation updates across supported languages.
• Coordinate translation changes and ensure translated content is accurately reflected across survey versions.
• Perform quality checks to validate survey content logic translations workflows and configurations before launch.
• Support survey deployment launch readiness and production activities.
• Investigate and resolve post-launch survey issues and defects.
• Work closely with business research marketing customer experience and technology stakeholders to translate requirements into Qualtrics configurations.
• Maintain survey documentation configuration details version history and change records.
• Ensure adherence to survey governance quality standards and operational processes.
• Work independently as a hands-on individual contributor while managing end-to-end survey operations.

Qualifications :

Bachelors or masters degree in computer science Information Technology or a related field.

Remote Work :

No

Employment Type :

Full-time