Senior Specialist Program Manager, Actimize

At NiCE we dont limit our challenges. We challenge our limits. Always. Were ambitious. Were game changers. And we play to win. We set the highest standards and execute beyond them. And if youre like us we can offer you the ultimate career opportunity that will light a fire within you.

So whats the role all about

NiCE is seeking an experienced highly driven Services Program Manager with strong expertise in delivering large-scale complex technology programsspecifically in the financial services domain. This role requires deep hands-on program governance capabilities exceptional stakeholder management and cross-functional leadership to drive end-to-end execution of Actimize delivery programs.

You will collaborate with global teams to ensure seamless execution across all lifecycle stages while maintaining strong client relationships and program governance standards.

Work Hours (Mandatory):

- EMEA Shift: 2 PM to 10 PM IST

How will you make an impact

In this role you will be accountable for full program lifecycle leadership and act as a key liaison between clients business teams technical teams and GTC. You will ensure programs run smoothly meet expectations and deliver measurable outcomes.

- Owning and leading the complete delivery lifecycle including requirements design implementation testing and deployment.

- Governing program execution across multiple workstreams while ensuring adherence to scope schedule and budget.

- Building and maintaining strong client relationships at all levels.

- Preparing and delivering executive-level program updates and governance reports.

- Managing escalations and driving corrective action plans to closure.

- Identifying program risks conflicts and mitigation plans proactively.

- Collaborating with global NiCE teams to resolve cross-functional dependencies.

- Acting as a key interface between business stakeholders technical teams and GTC.

- Ensuring compliance with NiCE processes delivery frameworks and Code of Ethics.

Have you got what it takes

Experience & Qualifications

- Minimum 10 years of hands-on technology experience.

- Minimum 5 years of project/program management experience.

- Mandatory experience leading large-scale enterprise Cloud Migration programs.

- PMP or Prince2 certification Mandatory.

- Strong expertise with MS Project and deep understanding of SDLC (Waterfall).

- Experience in Financial Services / Capital Markets / Investment Banking.

- NiCE Actimize experience Preferred.

- Bachelors degree or equivalent.

Skills & Capabilities

- Excellent English communication and stakeholder management skills.

- Ability to manage multi-stakeholder high-complexity delivery environments.

- Strong analytical organizational and governance capabilities.

- Ability to collaborate across global teams and drive program outcomes.

Whats in it for you

Join an ever-growing market-disrupting global company where the teams comprised of the best of the best work in a fast-paced collaborative and creative environment! As the market leader every day at NiCE is a chance to learn and grow and there are endless internal career opportunities across multiple roles disciplines domains and locations. If you are passionate innovative and excited to constantly raise the bar you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE we work according to the NiCE-FLEX hybrid model which enables maximum flexibility: 2 days working from the office and 3 days of remote work each week. Naturally office days focus on face-to-face meetings where teamwork and collaborative thinking generate innovation new ideas and a vibrant interactive atmosphere.

Requisition ID: 11667
Reporting into:Group Manager
Role Type:Individual Contributor

About NiCE

NICELtd. (NASDAQ: NICE)software products are used by 25000 global businesses including 85 of the Fortune 100 corporations to deliver extraordinary customer experiencesfight financial crimeand ensure public day NiCE software managesmore than120 million customer interactions and monitors3billion financial transactions.

Known as an innovation powerhouse that excels in AI cloud and digital NiCE is consistently recognized as the market leader in its domains with over 8500 employees across 30 countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin age sex marital status ancestry neurotype physical or mental disability veteran status gender identity sexual orientation or any other category protected by law.