Senior People Systems Engineer, Workday

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Senior People Systems Engineer Workday plays a lead role in the implementation management support and maintenance of Docusigns HR systems and processes. This position requires a highly driven individual with strong emotional intelligence a true self-starter with demonstrated experience in high growth fast-paced organizations. The successful candidate will have the ability not to just drive consensus and provide direction but will be seen as a hands-on subject matter expert capable of delivering HR technology solutions required to solve complex business issues.

This position is an individual contributor role reporting to the Director of Enterprise Applications HRIS.

Responsibility

• Maintain and support the Job and Compensation architecture ensuring foundational structures align with organizational growth and AI-driven leveling tools

• Optimize Workday Business Processes by leveraging AI to identify bottlenecks and streamline approval chains for an enhanced user experience

  Manage and audit complex Condition Rules and calculated fields to ensure accurate data routing and system behavior

• Partner with stakeholders to synthesize process knowledge into improvements; identify opportunities to integrate Machine Learning (ML) to automate repetitive tasks

• Design develop and maintain custom reports and dashboards; utilize predictive modeling and advanced Workday reporting tools to provide proactive workforce insights

• Ensure the seamless flow of HR data across systems focusing on maintaining high-quality data sets for AI model readiness and data integrity

• Provide data evidence and documentation for SOX audits ensuring that both manual and automated workflows remain transparent and auditable

• Research root causes of system issues; serve as the lead liaison between internal customers and all support entities for complex problem resolution

• Create test scenarios and perform rigorous testing to ensure all processes specifically AI logic and custom BP to meet predetermined goals

• Manage documentation for system configurations AI prompts and compliance requirements to ensure scalability in a public company environment

• Streamline time zone coordination by ensuring crisp handoffs and decision velocity with US counterparts

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• 8 years of experience managing enterprise platforms and applications with significant hands-on experience and proven problem-solving skills in complex environments

• 5 years of mandatory experience in Workday HCM (Business Processes Reporting Condition Rules) Talent Management and Learning

• B.S. degree in Business Information Systems Computer Science or a related field

• Demonstrated experience or interest in HR automation Prompt Engineering or implementing AI features within enterprise software

Preferred

• Proven experience maintaining Job Profiles Grade Profiles and Compensation Step structures within a global environment

• Administration or implementation experience with Workday in a public SOX-compliant environment

• Experience with Workday Advanced Comp and Workday Extend

• Ability to partner with stakeholders across departments to drive the adoption of new technologies and AI-enhanced workflows

• Ability to manage change effectively specifically regarding the ethical implications of AI in human resources

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

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