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Senior Officer GLP

Muthoot Fincorp

Job Location:

Delhi - India

Monthly Salary: m 288960 - 375648

Posted: 26 September 2026 (Yesterday)

Application Deadline: 24 December 2026

Vacancies: 1 Vacancy

Job Summary

Main Task

Serve Gold Loan from Home customers by handling the end-to-end transactions while ensuring the customer gets the most optimal service.
Source new customers through BTL marketing and customer calling

Areas of Responsibility

Ensuring the customer gets the most optimal service and completing the end-to-end GLFH transaction.

Promptly travel to and from the customers home while safely handling the gold in transit
Carry out GLFH transaction while strictly adhering to process and policies.
Maintain high level of customer satisfaction.
Gold appraisal

Generating leads for GLFH

By conducting BTL marketing
Call inactive and other prospective customers.
Responsible for conversion of leads generated

KRA

Adherence of timeliness (fulfilling the appointment within a specified time)
Proper adherence to process and policies to facilitate smooth functioning of GLFH (zero spurious)
Quality of service
Number of leads generated through customer visit/calls and conversion %

Required Experience:

Senior IC

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About Company

Muthoot Fincorp

Muthoot FinCorp is one of the leading NBFCs that offers hassle free & instant online gold loans for every need! Avail instant online ✓Gold Loan ✓Small Business Loan ✓Two Wheeler Finance ✓Used Car Loan ✓Home Loan. Apply, and get quick loan approvals.

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