Senior Manager – Payments Platform

About The Job:

• Senior Project Manager - Payments Platform will be responsible for end-to-end delivery stability and modernization of Mashreqs Local Payments platforms across multiple countries.
• This role will carry full delivery ownership across:
• Country IBG implementations and rollouts
• Local Payments platforms (Cheque Clearing ACH RTGS GCC RTGS)
• Regulatory change and modernization initiatives
• Production governance and resilience
• The role requires strong technical depth -based systems and database architecture (DBA-level expertise) to enable informed decision-making risk management and effective vendor governance.

Essential Job Functions:

Project Delivery Local Payments & IBG

• Own end-to-end project management for:
• IBG / Instant Payments country deliveries
• Local Payments implementations and enhancements
• Manage multi-country rollouts including:
• Regulatory alignment
• Clearing house integration
• Country-specific cut-offs and settlement models
• Drive requirement translation from business and regulators into executable technology delivery plans.
• Lead SIT UAT country Go Live and post-implementation stabilization.

Platform Ownership & Production Governance

• Own production readiness and availability of Local Payments and IBG platforms.
• Govern incident problem and change management for payments platforms.
• Lead high-severity incident management with structured RCA and permanent fix ownership.
• Ensure DR readiness capacity planning and performance optimization.

Technical & Database Architecture

• Provide hands-on technical oversight for:
• .NET / .NET Corebased payments platforms
• SQL Server and Oracle database ecosystems
• Act as DBA-level authority for:
• Query optimization
• Indexing strategies
• Performance tuning
• Data growth and archival strategies
• Review and challenge technical designs from vendors and internal teams.
• Oversee data integrity reconciliation and settlement accuracy.

Stakeholder Vendor & Country Management

• Act as primary technology point of contact for:
• Business
• Operations
• Compliance
• Regulators (where applicable)
• Manage vendors accountable for IBG and Local Payments delivery commitments.
• Coordinate with country IT clearing houses and central payment schemes.
• Provide clear executive reporting on delivery status and risks.

Regulatory Audit & Compliance

• Ensure platforms meet local country regulations clearing house requirements and central bank mandates.
• Support regulatory audits inspections and remediation activities.
• Ensure traceability documentation and controls across production and DR.

Continuous Improvement & Modernization

• Drive modernization of:
• Legacy payments platforms
• Middleware and database layers
• Deployment and DevOps practices
• Identify opportunities for:
• Automation
• Performance improvements
• Cost optimization
• Scalability for increased IBG volumes

Operating Environment Framework and Boundaries Working Relationships

• Senior member of Payments Technology Leadership.
• Works closely with:
• Country business teams
• Central Payments Operations
• Compliance & Risk
• Infrastructure DBA Security and Integrations teams
• Leads and governs offshore development and support teams.
• Operates within strict change release and incident frameworks.

Problem Solving

• Analyze complex multi-country payment issues spanning application middleware and database layers.
• Lead data-driven RCA using logs SQL analysis and performance metrics.
• Balance regulatory urgency with platform stability and quality.
• Comfortable making decisions under time critical and high impact scenarios.

Decision Making Authority & Responsibility

• Own delivery and release decisions for Local Payments and IBG programs.
• Approve technical remediation and architectural approaches.
• Escalate risks impacting:
• Regulatory timelines
• Country rollouts
• Production stability
• Accountable for accurate executive reporting.

Qualifications:
Knowledge Skills and Experience

• 1215 years in Payments Technology within banking or financial services.
• Strong demonstrable experience in:
• IBG implementations and Local Payments platforms (ACH RTGS Clearing)
• Experience managing:
  • Complex regulated environments
  • Multi-vendor delivery models
  • Large production footprints
  • Payments & Domain Knowledge
• Deep understanding of:
  • Payments processing & settlement cycles
  • Reconciliation models
  • Clearing cut-offs and exceptions
• Strong exposure to IBG operational flows SLAs and downstream impacts.
• Technical Excellence (Mandatory)
• Strong hands-on experience / .NET Corebased applications
• DBAlevel expertise in:
• SQL Server (2019 / 2022)
• Oracle 19c
• Ability to:
  • Analyze complex SQL queries
  • Tune performance
  • Troubleshoot data-related production issues
  • Experience with:
  • MQ-based integrations
  • REST APIs
  • Distributed transaction handling

Leadership & Soft Skills

• Strong stakeholder and country-level communication skills.
• Ability to lead under pressure and handle regulatory scrutiny.
• Structured delivery-focused and detail-oriented.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes and for additional job opportunities please visit Jobs In India VARITE.

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