Senior Manager, Digital Experience & Web Platforms

At Ensono our Purpose is to be a relentless ally disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:

Honesty Reliability Curiosity Collaboration and Passion.

About the role and what youll be doing:

Ensono is seeking a Senior Manager Digital Experience & Web Platforms to lead our enterprise web strategy and drive the evolution of a modern customer-centric digital ecosystem. This strategic leadership role owns the vision architecture and governance of Ensonos web platforms which serve as the foundation for our digital marketing ABM and customer engagement initiatives.

You will act as the technical and strategic owner of Ensonos web presence partnering closely with Marketing Operations Brand Content IT Security Legal and external agencies to deliver scalable secure and highly personalized digital experiences across the B2B buyer journey.

Key Responsibilities

Platform Strategy & Architecture

• Own the strategic vision and technical roadmap for Ensonos enterprise web platforms
• Evaluate design and implement modern CMS solutions (headless hybrid or traditional) that support scalability performance and innovation
• Establish architecture standards development best practices and governance frameworks to ensure consistency quality and security
• Design and maintain content models taxonomies metadata frameworks and personalization-ready architectures

Website Personalization & Orchestration

• Develop digital experience strategies aligned to ABM and B2B buying journeys
• Lead the design of personalization frameworks leveraging behavioral firmographic and intent data
• Partner with marketing leadership to deliver persona-based and industry-specific experiences that drive engagement and conversion

Technical CMS & Integration Management

• Oversee day-to-day performance uptime and security of the enterprise CMS platform
• Manage integrations across CRM (Salesforce) marketing automation CDPs analytics ABM platforms and tag management systems
• Partner with Marketing Operations to ensure reliable tracking attribution and data flow across all digital touchpoints

SEO Analytics & Optimization

• Embed technical SEO and GEO best practices across the platform including Core Web Vitals site architecture schema markup and crawlability
• Build and maintain measurement frameworks and executive dashboards that track engagement pipeline influence and business impact
• Drive continuous improvement and tracking through A/B testing experimentation and data-driven optimization (GA4)

Strategy Governance & Leadership

• Establish scalable content governance models workflows and approval processes
• Lead and mentor cross-functional teams including developers designers content teams agencies and vendors
• Build strong partnerships with IT security legal and compliance to ensure adherence to enterprise and regulatory standards (GDPR CCPA accessibility)

Innovation & Industry Leadership

• Monitor emerging web MarTech and digital experience trends
• Evaluate and pilot AI-driven tools and capabilities that enhance personalization productivity and user experience
• Share thought leadership internally and externally to position Ensono as a digital experience leader

We want all new Associates to succeed in their roles at Ensono. Thats why weve outlined the job requirements below. To be considered for this role its important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications we still encourage you to apply.

What You Will Need:

• 8 years of hands-on experience in web platform management and development with at least 3 years in a leadership role
• Proven success architecting and managing enterprise-scale web platforms in B2B technology or complex business environments
• Deep expertise with modern CMS platforms (Adobe Experience Manager Optimizely Contentful Sitecore WordPress) including headless/composable architectures
• Strong understanding of MarTech ecosystems including CRM marketing automation CDPs analytics and ABM platforms
• Advanced knowledge of technical SEO and GEO web analytics (GA4) conversion optimization and experimentation methodologies
• Expert-level understanding of modern web technologies APIs integration patterns and cloud-based infrastructure
• Strong communication skills with the ability to translate technical concepts for non-technical stakeholders
• Data-driven customer-obsessed mindset with a balance of strategic vision and practical execution

Bonus Qualifications

• Experience supporting account-based marketing (ABM) strategies and complex B2B buying journeys
• Familiarity with DevOps practices and CI/CD pipelines for web platforms
• Experience working within regulated or compliance-driven environments
• Demonstrated success leading digital transformation initiatives at scale

Why Ensono

Ensono is a place to make better happen for our clients and for your career. You can do great things through innovation or collaboration by learning or volunteering or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We are a client-facing business but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site you can choose to work from home or in our Ensono offices

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste colour creed religion gender gender identity sexual orientation age disability HIV status or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.