Senior HCM Integration Consultant | Night Shift US EST

Senior HCM Integration Consultant Hybrid Hyderabad

In thisrole you are part of a Global Services team. You will manage a portfolio ofenterprise customer projects and programmes helping customers integrateimplement adopt and realise measurable value from our solutions. This rolerequires a strong technical foundation combined with business acumen marketawareness AI-enabled thinking and a clear focus on outcome-based deliverycustomer satisfaction time to value and revenue impact.
You may be dedicated to strategic customers overseeing the delivery of complexinternal or partner-led integrations and transformation initiatives. You will provide technology design advicestrategic guidance integration consistency and value-focused consulting while working closely with CustomerProduct Implementation Support Sales and Partner teams. You will bring an AI-awaremindset to improve delivery efficiency insight generation automationopportunities and scalable knowledge reuse across customer engagements.
You arecomfortable working in a fast-paced agile and commercially aware environmentmanaging multiple customers and priorities concurrently. You combine technicaldepth with consultative judgment executive communication productunderstanding and a strong orientation toward measurable business outcomesrather than technical delivery alone.

In this role you Will

Assess customer requirements business objectives adoption goals and technical constraints to propose scalable solutions in collaboration with Sales Account Management Product Customer Success and Services teams
Lead or oversee technical delivery across complex customer programmes while keeping focus on business outcomes delivery quality customer satisfaction time to value and measurable impact.
Manage and own a mix of projects and programmes concurrently prioritizing based on customer value risk revenue impact and strategic importance. As a senior consultant deliver more complex integration and transformation programmes within enterprise customer environments.
Create thorough & detailed requirements documents and technical specifications for integration solutions to provide to the customer (for approval) and engineering (for the development).
Identify opportunities to use AI automation analytics reusable assets and delivery accelerators to improve productivity consistency quality and customer outcomes across Services engagements.
Understand your customers technical architecture and become an expert in their existing integrations to make meaningful recommendations and help solve technical challenges.
Participate in meetings with customer leadership reviewing integration statuses and driving thought leadership
Provide integration subject matter expertise to the customer for specific questions or overall guidance and consulting
Serve as the Support teams point of contact for integration issues to speed the resolution time
Own/oversee all escalations for your customers
Act as a bridge to Product Management for technical enhancement request discussions & prioritization
Bring market customer and competitive insights back to Product and Services leadership to influence roadmap discussions improve delivery offerings and strengthen customer value propositions.
Work in a very international environment and closely with at times offshore engineering teams providing requirements in the development of integration solutions.
Manage and expand relationships high and wide in customer organisations to expand the relationship footprint
Collaborate with cross-functional teams to ensure excellent service delivery high-quality deliverables positive customer experience value realisation and strong referenceability.
Participate in Partner oversight on specific projects to ensure alignment to best practices as well as guide partners to ensure the best interest of the customer is being considered.
Maintain product and technical certifications
Support internal initiatives that improve Services productivity operating model maturity AI adoption product readiness customer value realisation and revenue growth.
Coach junior members of the team as well as other teams within the business
Write detailed knowledge management articles to support new functionality and capability
Actively seek opportunities to grow and develop the operational aspects of the role
Become a trusted advisor - seeks to develop internal teams and other areas of the business through sharing of knowledge

Youve got what it takes if you have...

8 years relevant experience in the HCM space with more than 5 years of technical consulting / project management experience working with enterprise customers (less experience considered if previous Cornerstone integration knowledge)
Experience working in or closely with a product-based SaaS company Services function with an understanding of how Professional Services contributes to adoption expansion retention customer success and revenue outcomes.
Strong technical background with experience identifying solutions that integrate Enterprise applications SaaS or other complex services.
Strong AI awareness and mindset including the ability to identify practical AI automation analytics and knowledge-management use cases that improve delivery efficiency quality scalability and customer outcomes.
Experience with software integrations and data migrations preferably with Cornerstone products as a consultant or project lead.
Hands-on experience leading or supporting enterprise-scale migration programmes including platform migrations product-to-product transitions data migration integration migration and customer environment readiness.
Strong understanding of migration strategy planning discovery data assessment mapping validation cutover hypercare and post-migration stabilisation activities in complex customer environments.
Ability to evaluate migration complexity dependencies risks assumptions technical constraints and customer readiness and convert these into practical delivery plans mitigation actions and stakeholder communications.
Experience partnering with Product Engineering Services Customer Success Sales Partners and customer stakeholders to align migration execution with product capabilities roadmap readiness business priorities time to value and revenue impact.
Proven ability to drive migration outcomes beyond technical completion including adoption readiness customer confidence reduced disruption accelerated value realisation and successful transition to steady-state support.
Proven experience defining designing delivering and configuring software interfaces between multiple systems (EDI)
Proven experience in Business User Data (T&A / HCM / LMS). Ability to critically evaluate and analyse Data
Experience in delivering strategic guidance in line with product release map and driving customer system improvements
Business and market knowledge with the ability to connect technical recommendations to customer priorities product adoption operational efficiency time to value and revenue impact.
Experience in successfully managing customer escalations or working collaboratively supporting Partner (Supplier) Integrations with Cornerstone. Maturity of thinking when engaged in highly political or stressful situations
Experience in process design research and competitive analysis package implementation knowledge of multiple technologies and interactive design.
Exceptionally strong leadership interpersonal and communication skills to effectively manage customer project stakeholders and multidisciplinary teams.
Outcome-oriented consulting mindset with proven ability to manage delivery trade-offs influence stakeholders drive decisions and align execution to customer satisfaction value realisation and commercial objectives.
Expertise in one or more industries organisational structures business process design techniques and development methodologies.
Key skills and experiences would include but not limited to working with API/webservices XML SQL Server data migrations and integrations.
Thorough understanding of the project life cycle process to effectively manage through the complexities of the business solution.
Must be comfortable working in a fast paced and highly agile environment working with multiple customers on multiple projects concurrently.
Empathy - being able to understand the customer through active listening and effective questioning

Our Culture:

Spark Greatness. Shatter Boundaries. Share Success. Are you ready Because here right now is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone anywhere to learn grow and advance. To be better tomorrow than they are today.

Who We Are:

Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy the complete AI-powered workforce agility platform meets organizations where they are. With Galaxy organizations can identify skills gaps and development opportunities retain and engage top talent and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7000 organizations and 100 million users in 180 countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing future-ready organizations and people today.

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Required Experience:

Senior IC