Senior Field Service Engineer,Bangalore

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology

At SCIEX one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.

Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.

As part of SCIEX you will help to influence life changing research and outcomes while accelerating your potential. For more than 50 years we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team enabled by DBS that is passionate about helping science experts around the world get answers they can trust.

Learn about the Danaher Business System which makes everything possible.

The Senior Field Service Engineer will be responsible for:

• Conducting service repair and/or installation of Mass Spectrometry and HPLC instruments in accordance with service protocols.
• Diagnosing system failures and determines most effective solution.
• Escalating complex issues to greater level of technical support or quality reporting system.
• Responding to customer support calls within the assigned territory.

This position reports to the Senior Service Manager Bangalore and is part of the Field Technical Service located in Bangalore & will be an on-site role.

In this role you will have the opportunity to:

• Complete and successfully pass assigned training for relevant products and responsibilities.
• Deliver high-quality installation repair and maintenance services for mass spectrometry instruments including escalation support.
• Manage critical service calls with a strong customer-centric approach.

The essential requirements of the job include

• MSc or BE in Electronics or Instrumentation with specialization in Analytical Instrumentation.
• 10 years of relevant experience in the life sciences or a related industry.
• Strong understanding of analytical instrumentation service particularly mass spectrometry & additional experience in HPLC

Travel Motor Vehicle Record & Physical/Environment Requirements: if applicable for role

• Ability and willingness to travel overnight /outstation calls with short notice if required
• Must have a valid drivers license with an acceptable driving record

It would be a plus if you also possess previous experience in:

• Complex Analytical instrumentation techniques

SCIEX a Danaher operating company offers a broad array of comprehensive competitive benefit programs that add value to our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

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