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Senior Engineer Service Delivery
Job Location:
Monthly Salary:
Posted:
12 June 2026 (30+ days ago)
Posted:
Application Deadline:
14 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
Experience :
Minimum5yearsexperienceoutofwhichminimum2yearsasL2 in ITAM operations and tool administration with
- Indepthunderstandingofhardwareandsoftwarelifecycle management
- Strongexposuretocompliancetrackingandvendoraudits
- ExperienceinmanagingandconfiguringITAMtoolsintegration with UCMDB
- Abilitytotrackandreportsoftwarelicensecompliance contracts and warranties
- FamilaritywithautodiscoveryandintegrationwithAD NMSetc
- Basicscripting/queryingskillsforreportingandautomation
Responsibilities :
- Configure and administer ITSM tools and maintain asset database integrity
- Overseeassetonboardingtrackingandretirementprocesses
- Reconcilephysicalvsrecordedassetinventory
- Designandimplementassetworkflowsandapprovalmechanisms
- PreparedashboardsperformanceandSLAreports
- Provideusersupporttrainingandknowledgemaintenance
- Coordinate with OEMs or higher-tier support for complex issues
- Undertake maintenance activities as per banks requirement
- Review device health status
- Review alarms/events
- Provide compliance and audit reports to stakeholders
Required Experience:
Senior IC
About Company
Black Box® is a trusted IT solutions provider delivering cutting-edge technology products and world-class consulting services to businesses across the globe.
