Senior Business Analyst, Territory Planning & Analytics

Global Sales & Services Operations (GSSO) is the team that helps shape Gartners mission-critical sales and services priorities and works with sales and services leaders to drive tactical and analytical insights. As an associate on the GSSO team youll be at the forefront of the ongoing transformation of Gartners sales and services teams which are delivering approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support global sales and services teams comprised of nearly 9000 associates who sell to and service every major function industry and market sector around the world.

About the role:

The role is a part of the Territory Planning & Analytics (TP&A) team in GSSO. The TP&A team is focused on designing the optimal territory investment design and alignment strategy to maximize Sales (and Services) productivity. The Senior Business Analyst will be the strategicpartner for Service Leadershipacross Global Services & Delivery (GS&D). GS&D serves as a critical connection point between our clients and Gartners indispensable insights advice and tools. They ensure our clients get the most value from their relationship with Gartner through high value engagement aligned to clients Mission Critical Priorities. TP&A for Services is considered as a vital strategic partner in the business effort to capture its massive market opportunity.

The Senior Business Analyst will partner with leaders across Gartners global Client Services Organization to determine where when and how the company should optimize its substantial investment in Services professionals. The TP&A team enables Services leaders to focus more of their time on developing their teams and driving results by acting as a key advisor to guide strategic and tactical decision-making at the regional and local levels regarding the design of services territories and associate productivity.

What you will do:

• Partner with Gartners Services leaders to define growth needs and design territories that align with corporate services strategy and guidelines

• Analyse internal and external data to identify trends and characterize market opportunity at various levels (e.g. region industry local area company) to inform the design strategy

• Provide Services managers & leaders with detailed description of respective territories to enable effective communication and planning with their team on their territories

• Drive ad-hoc analyses to inform decision-making of Gartners Services leaders and C-level executives

• Run annual and monthly processes to identify opportunities for efficiency and growth and help services leaders achieve retention targets

• Independently and completely own high-complexity analytical projects that entail detailed analysis of territory and retention data to provide senior services leaders information and advice to maximize revenue and margin

• Facilitate decision-making by modelling potential scenarios related to allocation of services professionals (both business development and account management executives) current clients and prospects

• Drive regular and multiple custom data analyses to inform decision-making of Gartners services leaders and C-level executives

• Collaborate with TP&A managers and leaders to independently and fully support one or more services regions as described

• Establish and share best practices related to creating and optimizing services territories

What you will need:

• 3 years analytics experience required

• Exceptional analytical skills including high proficiency with Microsoft Excel databases PowerPoint ThinkCell Python Power Query & SQL

• Analytical skills include running modelling scenarios testing hypotheses and working with non-conforming data sets generating analytical insights etc.

• Exceptionally strong written and verbal communication skills to enable direct and frequent conversations with senior leaders in Gartner (VP/RVP/SVP/GVP level)

• PowerBI and Python is preferred

• Demonstrated ability to form relationships with and influence senior leaders

• Ability to deal with ambiguity and independently own project from start to finish

What you will get:

• Competitive salary generous paid time off policy charity match program Group Medical Insurance Parental Leave Employee Assistance Program (EAP) and more!

• Collaborative team-oriented culture that embraces diversity

• Professional development and unlimited growth opportunities

#LI-SJ1 #GSSO

Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 20000 associates globally who support over 13000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

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At Gartner youll join a company at the very center of the AI revolution. Gartner has proactive objective guidance throughout clients AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. Youll have access to unmatched resources expertise and technology and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

Its an exciting time to be at Gartner with limitless opportunities to make a real impact grow your skills and build a lasting meaningful career in a field thats reshaping the way we operate. If youre passionate about AI and want to be part of a team thats guiding the leaders who shape the world Gartner is the place for you.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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