SDET-AI Engineer

Who we are:

Ziniers No-Code Customization field service automation platform empowers field service organizations with the combined power of humans and technology to keep our world up and running. No two field service organizations are alikeFrom the IT ecosystem you connect with to the workflows executed in the field your business requirements are unique. And in the fast-paced world of field service those requirements can change rapidly. And thats exactly why you need Zinier. ZiniApps solve challenges across the entire lifecycle of field work. Off-the-shelf functional but also customizable to meet specific use cases ZiniApps cover the most meaningful jobs to be done in field service installation and maintenance. We are a global team headquartered in Silicon Valley with leading investors including Wipro Telmex Black & Veatch NCR Toshiba and Qualcomm Ventures learn more check out

Why we exist:

Services shape how we live. Electricity lights up our homes. The Internet opens up our worlds. Cellular phones keep us connected no matter where we are. We take for granted the things we can turn on with the flip of a switch. But when even one of the services we depend on isnt available the day can quickly start to go sideways. For organizations that provide these services some of the most important work happens in the field in neighborhoods across open spaces and along millions of last miles that criss-cross the country. Every moment of downtime matters which is why Zinier exists. Zinier empowers organizations to work smarter from the main office to the field to solve problems quickly fix things before they break and keep people in the rhythm of their days. To do this Zinier has created a scalable platform powered by AI-driven insights and intelligent automation that helps field service teams work smarter better faster and more efficiently. We help organizations automate routine tasks so the people in the field can focus on putting their expertise to work. We work with customers in telecom and energy.

What were looking for:

We are looking for a SDET-2 to join our rapidly expanding product development team. This role is primarily responsible for testing customer solutions built using Zinier platform and products. The primary focus of this engineer will be to build test plans and troubleshoot failures in existing applications.

About the Role:

We are looking for an AI Test Engineer with strong backend and automation experience to test AI-powered services APIs intelligent scheduling and field-service workflows.

You will work closely with Backend AI/ML and Product teams to build reliable scalable and measurable quality frameworks for AI-driven capabilities.

What Youll Do:

• Test AI/LLM-powered backend services APIs and workflows.
• Validate AI responses for accuracy relevance groundedness and hallucinations.
• Build automated AI evaluation and regression frameworks using golden datasets and benchmarks.
• Test REST APIs microservices asynchronous workflows and service integrations.
• Perform performance load resilience and failure testing.
• Develop automation and integrate quality checks into CI/CD pipelines.
• Validate intelligent scheduling outcomes against business and operational constraints.

What Were Looking For:

• 6 years of experience in QA SDET or Test Automation.
• Strong experience in backend/API testing and automation.
• Proficiency in Java Python JavaScript or TypeScript.
• Experience with REST Assured Playwright Selenium or similar tools.
• Strong understanding of REST APIs microservices distributed systems and SQL.
• Experience with CI/CD and performance/reliability testing.
• Hands-on exposure to LLM/GenAI testing RAG prompt testing AI evaluation or AI agents.

Good to Have:

• Kafka/event-driven systems
• Kubernetes/cloud platforms
• Prometheus Grafana Datadog or OpenTelemetry
• Experience building AI evaluation datasets and benchmarks